Task Force Property Manager

Waterton Residential IL
Chicago Corporate Office (or Remote)
222 S. Riverside Drive
Chicago, IL 60606, USA

Waterton Residential IL
Chicago Corporate Office (or Remote)
222 S. Riverside Drive
Chicago, IL 60606, USA

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor and Resident service excellence. With over 24 years of investment and property management experience, we strive to exemplify what we call Resitality®.

We are looking for a talented Task Force Manager to join our team!

As a critical member of our Operations Team, the Task Force Manageris responsible for managing properties that are without a permanent Community Manager and for assisting with special projects as assigned. In the absence of a permanent Community Manager, the Task Force Manager will oversee all facets of the community’s operations to achieve occupancy and income goals while adhering to all Waterton Residential policies, applicable laws and ordinances including Fair Housing and Equal Employment laws.

They will also ensure the community is maintained in a manner consistent with established standards and objectives.
Please note this position requires travel up to 100%.

How you will contribute to our team:

• Employee Management: You will lead, schedule, coordinate and supervise all associates/departments within community. You will manage employment cycle-recruitment, selection, hiring, orientation, training and development, performance management and coaching in accordance with company policy and procedure. You will ensure that the community is adequately and appropriately staffed.
• Financial Management: You will prepare, implement and meet the annual operating and capital budgets/forecasts for the community. You will also be responsible to complete required reports, including monthly, quarterly leasing, variance and capital reporting. You will also oversee Accounts Receivable ensuring that all rents are collected in a timely manner; and you will oversee collection and demand processes in accordance with local law, including the eviction process when necessary.
• Resident Retention: You will think creatively about ways to engage residents through ongoing programs and promotions designed to increase satisfaction and minimize resident turnover.
• Leasing and Sales: You will motivate, engage, and inspire your local leasing team to exceed occupancy expectations for the property. This will also include oversight of the lease renewal program and documentation process.
• Property Inspections and Maintenance: You will perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness and general appearance. You will work with your Service Manager to document, identify, develop, and execute/monitor preventive maintenance schedules.
• Oversee Capital Projects and Maintenance: You will also oversee capital improvement projects and run the appropriate bid process for any improvement work. You may also collaborate directly with our Capital Project team should there be any significant renovations or unit rehabilitation work.
• Compliance: You will ensure compliance with the company’s safety programs. Additionally, you will monitor resident selection criteria in accordance with federal and state regulations. You will ensure that your community adheres to all local and state laws, including all laws governing Fair Housing. Ensure compliance with all applicable ADA (Americans with Disabilities Act), and Section 504 (FHAA) regulations.
• Overall: You’ll be an excellent teammate who helps create and deliver organizational goals, including sharing best practices on process improvement, refining and introducing new Standard Operating Procedures (SOP’s).

What our ideal candidate looks like:

• You’ve “been there, done that”. Our ideal candidate has a minimum of five (5) years’ progressive property (hotel or multifamily) experience in a similarly sized…