Project Manager, Project & Program Management, Operations Management

Agency

TBWA

Projects and Performance Improvement

Project and Program Management

Title:

Project Manager

Reports to:

Director of Project Management

Client: US Army

THE ROLE:

At TBWA, our Project Managers are the lead of flight control for getting our work completed on time, on budget, and within scope. Our Project Managers are the hub that drives all work through our processes. The Project Management team sets the bar for problem solving and decisiveness across the agency team and functional groups to effectively lead the team to the best outcome for our clients.

• Keen understanding of integrating multi-agency and
  -discipline team across a project.
• Responsible for project communications and process adherence across multi-agency and
  -discipline teams

• Responsible for understanding project scope and preventing scope creep.
• Identify shifts in timing, deliverables, budgets, and resources while communicating potential impacts.

• Develop and manage project timelines based on hour needed to complete the deliverables required.
• Able to break project down into small pieces (stages) and understand the deliverables at each stage.

• Determine and manage project burn reporting with finance team including tracking, mitigating, and reporting on a weekly and monthly basis.
• Partner with finance, account, creative, and production teams to ensure weekly and monthly tracking of budget and hours is accurate and within scope.
• Ensure client billing is accurate by tracking, reporting, evaluating, and controlling projects.
• Strong understanding of agency finance processes encouraged.

• Working with Account Management lead, ensure process, documentation, reporting, and other enhancements are enacted as needed to ensure client satisfaction and optimal product delivery.
• Capture lessons learned throughout a project and apply to future projects, as well as develop and implement plans for best practice enhancements and improvements.
• Develop metrics and operational process to ensure quality control.
• Project Resource Management
• Engage and manage appropriate talent and resource allocation at all project stages.
• Demonstrate strategic thinking for resourcing all projects.

• Manage and communicate with risk management tools daily. Manage moderate to high risk/complexity projects.
• Ability to perform qualitative and quantitative risk management with skill and confidence.
• Ability to accurately articulate risk management/mitigation plans and elevate high risk issues with management.
• Define, manage, and mitigate risks, including taking a proactive, approach to solve issues before they arise or manage as they come up.

• Ensure involvement of the appropriate teams during each project phase.
• Drive open and honest communications across all teams to ensure no roadblocks in projects.

• High self-confidence and not afraid to be a project management leader in the room.
• Ability to maintain focus under pressure, be thorough, and keep a positive attitude. Ability to think outside the box and understand the outcome, not just the process.
• Extremely high standards for work and behavior; accountable, reliable, and dependable. Acute attention to detail and accuracy.
• Exceptional written and verbal communication skills; ability to break down complex information.
• Proficient in project scoping, project planning, resource management, timeline creation, budget management and risk management.
• Experience managing multiple large-scale projects simultaneously with various disciplines and stakeholders, including multi-agency teams. Be comfortable managing and influencing people who are may be direct reports, as well as director-level and management personnel.
• Ability to interact with and represent the team to a range of people, from entry-level to upper management and Leadership, including clients.
• Able to establish leadership on project with internal stakeholders and clients. Easily recognized as the person who can answer questions on projects,…