Delivery Leader, Automotive & Industrial

Delivery Partner

We currently have a career opportunity for a Delivery Partner to join our team located in Detroit, Michigan or Chicago, Illinois.

The Delivery Partner is accountable for delivery excellence, project health, and disciplined account operations across key client engagements. This role ensures projects are set up for success, delivered predictably, and positioned for growth—while building strong, trusted client relationships.

This role requires someone who has spent their career in delivery—not adjacent to it—and who brings at least ten years of deep industry experience in automotive and industrial. They have activated and scaled global delivery teams, run programs spanning software engineering, Martech platforms, AI and data analytics, and cloud migrations, and they know how to see patterns across a portfolio of accounts and drive systemic improvements rather than solving the same problems repeatedly at each client.

This is not a role for someone whose depth begins and ends with ERP—the transformation deals Perficient is winning in this vertical span multiple service lines and capability groups, and this leader needs the technical breadth to shape and differentiate solutions across all of them.

Proximity to the market is equally important. Preference is for candidates located in or near Detroit, Chicago, or the broader Midwest—where the density of Perficient's automotive and industrial client base is highest and where physical presence in client conversations is important.

• Own delivery outcomes across the full Automotive & Industrial client portfolio—quality, timeline, margin, and client satisfaction are this leader's metrics, not the individual Delivery Lead's alone
• Manage and develop the layer of account-level Delivery Leads—setting delivery standards, coaching performance, and holding the team to consistent quality of execution and client engagement
• Handle escalations at the portfolio level—resourcing conflicts, delivery risk, scope disputes, and client relationship tension are resolved here before they reach the BU Head or CDO
• Own senior client relationships at the right moments—present for delivery reviews, executive steering committees, and inflection points where client confidence requires a face above the account team
• Lead solutioning and delivery-led sales engagement on the largest and most complex automotive and industrial pursuits—defining the technical approach, differentiating Perficient's solution across service lines and capability groups, and bringing estimation rigor and delivery conviction to deals that require more than a commercial pitch to close
• Ensure that transformation deals spanning software engineering, Martech, AI and data analytics, and cloud are scoped coherently—this leader holds the full solution picture across capability groups and ensures what is sold reflects a differentiated, executable delivery approach
• Drive continuous improvement across the delivery portfolio—identifying patterns in delivery performance, client feedback, and team capability that surface opportunities to raise the bar across all accounts, not just fix individual problems
• Activate and scale global delivery teams—onshore, India, and LATAM—ensuring the right talent is in the right role at the right cost structure for each engagement; this leader has done this before and knows how to make global delivery models work in practice, not just in theory
• Build a delivery culture across the Automotive & Industrial portfolio that is proactive, accountable, and commercially aware—Delivery Leads should be thinking about client outcomes and engagement health, not just task completion
• Develop the next generation of delivery leadership in the vertical—identify and invest in high-potential Delivery Leads who are ready to grow, and ensure the bench is stronger than it was when this leader arrived
• Operate with a service mentality toward the BU Head—the job is to make the business unit run smoothly, not to surface problems that should have been solved before they arrived at that level; this leader is a shield, not a funnel
• Model and reinforce Perficient's delivery standards across the…