Regional Access Director - Diabetes - Midwest Region

Regional Access Director
- Diabetes
- Midwest Region

• Full-time
• Job Family:
  Market Access and Reimbursement
• Compensation: USD 200000 - USD 215000 - yearly

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.

Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

The Regional Access Director (RAD) is a first-line people leader responsible for the development, coaching, performance management, and day-to-day execution of a geographically dispersed Field Access Manager (FAM) team. This position leads all field reimbursement activities within the assigned region to achieve key patient access objectives in alignment with company vision, values, compliance standards, and client expectations. The RAD observes field activity, identifies market opportunities and access barriers, and develops actionable regional plans that enable FAMs to support healthcare provider offices, strengthen account engagement, and improve patient access outcomes.

This role is accountable for building team capability through regular field coaching, performance feedback, skill development, operating discipline, and coordination with internal and external stakeholders to optimize patient access.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Coordinate in-field activity to maximize market, segment, and team dynamics to drive results.
• Serve as the first-line manager for assigned Field Access Managers, providing clear direction, prioritization, coaching, and accountability for regional field execution.
• Conduct routine field visits, ride-a-longs, coaching conversations, and performance reviews to reinforce compliant field behaviors, strengthen account planning, and develop individual FAM capabilities.
• Build and sustain a high-performing field-based team by identifying skill gaps, creating development plans, sharing best practices, and fostering a culture of engagement, inclusion, accountability, and continuous learning.
• Ensure smooth, collaborative efforts in both day-to-day and long-term business execution.
• Set tone and pace for business process and organization.
• Maintain required technical expertise to respond accurately to all questions regarding products, policies, and business-related issues from customers and representatives.
• Effectively plan and conduct plan-of-action and other meetings with members of corporate leadership.
• Have complete understanding of all relevant compliance laws, policies and processes.
• Ensure actions of self and team are fully compliant.
• Provide direction and insights to key internal partners in business planning process.
• Partner with training, analytics, compliance, HUB operations, client stakeholders, and cross-functional teams to ensure the field team is equipped with the tools, knowledge, reporting, and resources needed to execute effectively.
• Consistently exemplify both EVERSANA and the client’s Cultural Beliefs and high ethical standards.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance.
• Establish individualized development plans for Field Access Managers that include measurable goals, coaching priorities,…