Facilities Manager

The Facilities Manager provides leadership and accountability for the safe, efficient, and effective operation of all Friend Health – HRDI facilities. The Manager oversees day-to-day facility operations, vendor and contractor management, facilities-related projects, and space utilization across multiple locations.

This role is responsible for ensuring compliance with regulatory codes (fire, life safety, ADA, OSHA, Joint Commission), overseeing security and emergency preparedness, managing facilities budgets, and driving continuous improvement across facilities services. The Facilities Manager supervises in-house staff and external vendors, manages capital improvement projects, and partners with clinical and administrative leadership to ensure facility environments support excellent care and services.

• Develop and oversee preventive maintenance programs for all MEP, life safety, and building systems.
• Conduct routine facility inspections to ensure safety, compliance, and efficiency.
• Manage fire systems, life safety equipment, and elevator inspections.
• Ensure compliance with applicable codes and standards (e.g., Joint Commission, ADA, OSHA, NFPA).
• Oversee 24/7 facility readiness and emergency preparedness plans, including drills and documentation
• Manage and track facility work orders, response times, and service outcomes using Property Trak or similar system.
• Source, select, and manage facility service vendors (HVAC, janitorial, landscaping, security, etc.)
• Negotiate service contracts and ensure performance to contract terms
• Conduct vendor performance reviews and audits
• Ensure cost-effective delivery of contracted services within budget

• Develop and manage the annual facilities operating budget and capital projects budget
• Track and report on expenditures, forecasts, and financial risks
• Identify cost-saving opportunities and efficiency improvements

• Lead facilities-related construction, renovation, and space planning projects
• Manage project scopes, timelines, budgets, and vendor performance
• Coordinate with architects, engineers, contractors, and internal stakeholders

• Supervise Facilities Specialist(s), providing coaching, development, and performance management.
• Oversee daily operations of in-house and contracted personnel.
• Foster a positive, service-oriented team culture.
• Conduct regular team meetings and training sessions on safety and compliance.
• Serve as primary point of contact for facilities-related issues across FH-HRDI locations.
• Partner with clinical, operational, and administrative leaders to proactively meet facility needs.
• Develop and maintain facility-related policies and procedures.

• Ensure organizational compliance with all relevant safety and environmental regulations.
• Manage facility risk assessments and mitigation plans.
• Prepare for and participate in external regulatory inspections and audits (e.g., Joint Commission, City of Chicago, IDPH).

• Perform other related duties as assigned by leadership.

• Bachelor’s degree in Facilities Management, Engineering, Construction Management, or related field preferred.
• 5+ years of progressive experience in facilities management, healthcare or multi-site preferred.
• 3+ years of supervisory experience, including staff performance management.

• Strong knowledge of MEP systems, life safety codes, ADA, OSHA, Joint Commission requirements.
• Expertise in vendor management and contract negotiation.
• Strong project management capabilities (renovations, relocations, capital projects).
• Demonstrated budget management and financial acumen.
• Proficiency in facilities management software (Property Trak preferred) and Microsoft Office Suite.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage priorities across multiple sites.

• Preventive Maintenance Compliance:
  Achieve 95% on-time completion of scheduled preventive maintenance across all facilities.
• Vendor Performance:
  Maintain 90% or higher average score on vendor performance reviews.
• Budget Adherence:
  Mai…