Farm Family P & L Officer
Listed on 2026-09-09
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Management
Risk Manager/Analyst
Company
Farm Family
Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description Head of Small Commercial (P&L Owner - Build & Scale) MissionOwn full financial and strategic performance of the Small Commercial business, balancing growth, underwriting profitability, and capital efficiency while building a scalable, market-leading franchise over time.
This leader will initially operate as a matrixed business owner, shaping strategy and execution across underwriting, pricing, claims, and distribution-then design, justify, and stand up a dedicated operating model and team to accelerate performance.
Role Evolution (Critical to Success) Phase 1:Diagnose, Align, and Shape (0-6 months)
Objective: Establish control through influence; define the opportunity and roadmap
- Own small commercial P&L visibility (baseline performance, segmentation, profitability drivers)
- Diagnose portfolio health:
- Segment profitability (class, size band, tenure, state, channel)
- Rate adequacy
- Expense evaluation
- Claims drivers (severity, litigation, leakage)
- Evaluate current capabilities:
- Underwriting (authority, consistency, referral patterns, talent quality)
- Pricing (rating plans, segmentation depth, data gaps)
- Distribution (producer mix, productivity, concentration, appetite clarity)
- Operations (cycle time, STP, scalability constraints)
- Identify structural gaps vs. best-in-class small commercial models (speed, simplicity, segmentation, digital enablement)
- Build and socialize Small Commercial Strategy & Operating Model Blueprint
:- Target segments and appetite
- Go-to-market and channel strategy
- Required pricing sophistication
- Underwriting model (rules vs. judgment)
- Technology and workflow needs
- Begin influencing:
- Appetite clarity and tightening/expansion
- Early pricing or segmentation fixes
- Distribution focus adjustments
Key Output: business case for investment and operating model evolution
Phase 2:Build & Prove (6-18 months)
Objective: Stand up capabilities and demonstrate measurable improvement
- Execute approved investment roadmap:
- Talent (initial hires: product/portfolio, analytics, underwriting leadership as needed)
- Pricing/segmentation improvements
- Workflow/STP enhancements
- Begin formalizing P&L ownership mechanisms
:- Portfolio steering cadence
- Rate adequacy governance
- Exception and authority frameworks
- Deliver early wins:
- Improved loss ratio through segmentation/pricing
- Increased quote-to-bind and retention where targeted
- Reduced cycle times and referral friction
- Establish:
- Underwriting guidelines and authority aligned to small commercial speed
- Producer segmentation and targeted growth strategy
- Claims feedback loop for loss drivers and leakage
- Start building a dedicated small commercial identity internally and externally
Key Output: Demonstrated P&L momentum + validation of the model
Phase 3:Scale & Own (18+ months)
Objective: Transition to full organizational ownership with reporting structure
- Build and lead a dedicated Small Commercial organization
, including:- Product / Portfolio Management (fully or partially aligned to the vertical)
- Underwriting teams (fully or partially aligned to the vertical)
- Analytics / pricing partnership structure
- Dedicated ops alignment (where scale warrants)
- Assume formal authority over underwriting execution for the segment
- Mature capabilities:
- Advanced segmentation / pricing sophistication
- Automated underwriting / STP expansion
- Digital distribution and platform strategy
- Optimize capital deployment:
- Reinsurance usage
- Mix management
- Expansion into adjacent segments or geographies
- Deliver sustained out performance vs. plan and market
Key Output: Fully scaled, profitable, and differentiated small commercial franchise
Primary Responsibilities Portfolio & Financial Performance- Own Small Commercial P&L:
- GWP, Earned Premium, Loss Ratio, Expense Ratio, Combined Ratio
- Growth,…
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