Career Pathways and Student Transitions Manager

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

The Workforce Development Team’s Career Pathways and Student Transitions Manager (CPSTM) provides integrated leadership for World Relief Chicagoland’s career pathways and workforce development programming, including Career Pathways Specialists (CPS) and Student Success Coaches, ensuring cohesive delivery of career planning, academic transitions, training preparation, and employment support for adult immigrants and refugees. The CPSTM further supports cross‑department integration between the Career Pathways team, Adult Education, and the Employment Services team to ensure that learners and jobseekers move along coherent, accessible pathways from English acquisition and foundational employment toward long-term economic mobility through integrated workforce development pathways and services.

This role safeguards team culture, maintains program continuity, ensures integrated programming with Employment Services, Adult Education, and Children and Youth through shared systems, aligned goals, and consistent implementation.

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
• Provide direct supervision, support, and coaching to all CPS and dotted-line support to Student Success Coaches.
• Maintain cohesive team culture across Workforce Development and Adult Education, ensuring communication flows smoothly between departments.
• Lead team meetings, case reviews, and cross-functional planning sessions.
• Support staff development in both workforce development practices and academic transition advising,…