Clinical Services Manager

ESSENTIAL FUNCTIONS:

Reports directly to the Vice President of Residential and provides leadership, supervision, and clinical direction to the Licensed Milieu Supervisors (LMS) within the Child & Family Treatment Center (CFTC).

The primary purpose of this position is to leverage clinical expertise to identify gaps in services and develop partnerships with internal and external providers that enhance treatment and improve outcomes for youth. With leadership approval, the Clinical Manager is responsible for establishing collaborative relationships, facilitating contracts, memorandums of understanding (MOUs), or service agreements as needed, and integrating new clinical or supportive services into the residential program.

The Clinical Manager provides program-wide clinical leadership by fostering collaboration across multidisciplinary teams, ensuring treatment planning remains youth-centered, trauma-informed, and aligned with agency standards. This position oversees the implementation and coordination of clinical initiatives, supports the development of effective service delivery models, and promotes consistency across residential programming.

In addition, the Clinical Manager serves as a clinical resource to the program by participating in staffings, court hearings, Child and Family Team Meetings (CFTMs), and other youth-related meetings when additional clinical support is needed or when a Licensed Milieu Supervisor is unavailable or during an extended vacancy. The position also provides coverage for vacant LMS positions to ensure continuity of clinical oversight, support to Core Teams, and uninterrupted guidance to residential staff.

Lawrence Hall fosters a culture built upon four core values:
Respect, Empowerment, Safety, and Teamwork. These values are deeply embedded within our organization's philosophy of trauma-informed care and directly influence every position. This position must be able to effectively use both verbal and physical intervention skills with individuals six (6) through twenty-one (21) years of age. Physical intervention skills require the ability to kneel and return to standing without assistance

• Other duties as assigned
• Provide leadership, supervision, coaching, and performance management to Licensed Milieu Supervisors (LMS), promoting professional growth, accountability, and high-quality clinical practice.
• Ensure fidelity to the CARE Model, trauma-informed care principles, and evidence-based treatment interventions throughout residential programming.
• Oversee the delivery of clinical services from intake through discharge, ensuring individualized treatment planning, continuity of care, permanency planning, crisis response, family engagement, and timely transition to the least restrictive appropriate level of care.
• Provide clinical leadership and consultation to multidisciplinary teams, facilitating Core Teams, Child and Family Team Meetings (CFTMs), clinical staffings, court participation, utilization reviews, and other meetings as needed.
• Provide leadership and oversight of case management and case planning functions, including permanency planning, family and natural support engagement, court and DCFS-related planning, discharge planning, aftercare, and continuity of care.

• Provide leadership and consultation regarding milieu management to ensure the residential environment supports treatment goals, trauma-informed care, behavioral stabilization, youth safety, structured programming, and consistent implementation of individualized interventions.
• Partner with residential leadership and Core Teams to identify and address milieu trends, behavioral patterns, case planning barriers, supervision needs, and other factors impacting treatment progress, permanency, or successful transition to a less restrictive level of care.
• Provide coverage for vacant LMS positions to ensure continuity of clinical oversight, supervision, documentation review, and treatment planning.
• Identify service gaps and develop collaborative partnerships with internal and external providers to expand clinical services, coordinate contracts, MOUs, or service agreements, and integrate services into residential programming.
• Foster collaborative relationships with youth, families, DCFS, Managed Care Organizations, schools, hospitals, legal representatives, probation, community providers, and other stakeholders to promote coordinated, youth-centered care.
• Ensure compliance with…