Head of Organizational Effectiveness

## Head of Organizational Effectiveness Apply:
Chicago, IL:
Full time:
Posted Today:
R161708
** About Northern Trust
** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.  Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.  With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Head of Organizational Effectiveness leads the design and evolution of the organization's structure, workforce, and ways of working to support business strategy and performance. This role partners with senior business and HR leaders to translate strategic priorities into organizational solutions, including operating model design, workforce planning, organizational change, leadership effectiveness, and capability development.

The role is responsible for building and scaling the Organizational Effectiveness function, establishing common methodologies and standards, and providing strategic advisory support on organizational performance, transformation, and future workforce needs. The position will initially lead a small team, with scope and team size evolving over time based on business demand and organizational priorities.
** Key Responsibilities
** Organizational Design & Operating Model
* Advise leaders on organizational structures, operating models, governance, decision rights, and role design.
* Align organizational design with business strategy, capabilities, and performance objectives.
* Identify opportunities to improve organizational effectiveness, accountability, and execution.

Workforce Planning & Future of Work
* Lead skills-based workforce planning and future workforce modeling.
* Assess the impact of AI, automation, and changing business needs on workforce composition and role design.
* Partner with business and HR leaders to identify future capability and talent requirements.

Change & Transformation
* Lead organizational change strategies associated with business transformation, restructuring, and operating model changes.
* Drive leader alignment, stakeholder engagement, and adoption of change initiatives.
* Build organizational change capability across leaders and teams.

Leadership & Team Effectiveness
* Improve leadership effectiveness, decision-making, accountability, and team performance.
* Diagnose organizational challenges and facilitate solutions that strengthen collaboration and execution.
* Support leadership teams in establishing effective ways of working.

Organizational Insights & Governance
* Utilize organizational diagnostics, workforce analytics, and qualitative insights to inform decisions.
* Establish OE methodologies, tools, governance processes, and standards.
* Manage the OE portfolio, prioritization, and intake process.
** Leadership Requirements
** People Leadership
* Proven ability to lead, coach, and develop a high-performing team.
* Creates clarity, accountability, and strong execution.
* Balances strategic thinking with hands-on delivery.

Influencing & Enterprise Leadership
* Strong executive presence and consulting skills.
* Ability to influence senior leaders without direct authority.
* Skilled at navigating ambiguity, building alignment, and driving decisions.
* Enterprise mindset with the ability to balance business needs with…