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Senior Operational Excellence Lead

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Gilbane Building Company
Full Time position
Listed on 2026-09-25
Job specializations:
  • Management
    Operations Management, Change Management, Project & Program Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Overview

The Sr Operational Excellence Lead drives enterprise-wide operational efficiency, process standardization, and quality control across active construction projects. The Lead serves as the strategic bridge between corporate leadership and jobsite teams to ensure company systems, technologies, and operational policies are practical, field-ready, scalable, and consistently executed across large-scale projects. The Sr Operational Excellence Lead serves as the operational backbone of Next 150, partnering closely with Next 150 leadership, project leadership, finance, safety, and human resources to drive consistency, mitigate risk, and embed enterprise operating standardswhere appropriate, while respecting the established rules of engagement between Next 150 and Gilbane Building Company.

Responsibilities
  • Drives and improves operations across active construction projects by building practical standards for quality control, project planning, daily planning, project execution, daily documentation, and construction technology
  • Partners with corporate leadership and jobsite teams to align operational standards, fix process gaps, and ensure smooth project delivery
  • Attends external industry seminars and vendor training to master new systems, technology, and practices, then develops and delivers internal training tailored for field staff
  • Researches, pilots, and deploys emerging construction technologies, tools, and methodologies to keep the company ahead of industry standards and maintain a competitive edge
  • Serves as the primary liaison between cross-functional departments (HR, L&D, VDC, IT, Safety, Project Management, and Field Management) to ensure new systems, technologies, and policies are practical for the field and adopted on site
  • Participates in executive and inter-departmental committees to align company-wide workflows, eliminate process gaps, and drive overall operational productivity
  • Partners with Gilbane Enterprise Operations to enhance Quality, Safety, and Schedule through coordination and peer groups
  • Owns the development, implementation, and maintenance of company-wide Quality Control programs such as Site Setups and Site Logistics and ongoing checklists to ensure a safe, organized, consistent and functional across all project sites
  • Owns the development of Standard Operating Procedures (SOPs), project checklists, and compliance tracking systems to ensure operational excellence
  • Partners with internal departments to create comprehensive jobsite audit checklists, conduct site audits, and manage deficiency tracking across all field operations (including safety, logistics, trade performance, quality, and contract compliance)
  • Ensures consistent documentation and resolution of NEXT 150 quality issues through structured tracking, analyzing deficiency data to identify operational trends, target training needs, and implement better field solutions
  • Owns the Procore platform strategy, administration, testing, and enterprise-wide adoption, ensuring field accessibility and standardized workflows
  • Evaluates, tests, and implements new software and technology tools to ensure NEXT 150 selects the right systems and maximizes their capabilities
  • Develops and deploys NEXT 150 Skill Matrices for Field and Project Management teams to drive employee career development, establish performance metrics, and ensure accountability to company standards
  • Develops and maintains standardized organizational charts and crew responsibility matrices across all projects to build consistent, repeatable field teams, optimize daily/weekly/monthly schedules, and maximize jobsite productivity
  • Leads the implementation, team training, and active facilitation of Pull Planning across project teams to optimize schedule reliability
  • Creates and…
Position Requirements
10+ Years work experience
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