Senior Vice President, Analytics

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

SVP, Data & Intelligence Do you enjoy building the systems, processes and teams that enable exceptional client work? Are you energized by helping analytics organizations scale through operational excellence, innovation and collaborative leadership?

As a SVP, Data & Intelligence at Zeno, you will lead the operational strategy and business performance of the U.S. Data & Intelligence practice. Working closely with practice leadership, client teams and cross-functional partners, you will oversee resource planning, delivery operations, financial performance and workflow optimization while helping modernize how analytics work is delivered across the agency.

This is an opportunity for a strategic operations leader to shape the future of Zeno's Data & Intelligence practice by strengthening delivery, advancing AI-enabled workflows and building an environment where teams can consistently deliver exceptional client outcomes.

About the Role:

Practice Operations & Business Leadership:
Lead the operational performance of the U.S. Data & Intelligence practice, overseeing staffing, utilization , forecasting, delivery operations and overall business health.

Resource Planning & Delivery Excellence:
Partner with practice leaders to develop staffing strategies, balance team capacity and ensure client programs are delivered efficiently, consistently and at the highest quality.

Operational Strategy & Process

Innovation: Develop scalable workflows, standardized frameworks and operational best practices that improve efficiency, visibility and consistency across the analytics organization.

AI & Analytics Modernization:
Identify opportunities to leverage AI, automation and emerging technologies to streamline analytics workflows, improve delivery and strengthen operational performance.

Financial & Performance Management:
Oversee forecasting, utilization , profitability and operational reporting while identifying opportunities to improve business performance and delivery effectiveness.

Client Leadership & Strategic Partnership:
Provide executive oversight and strategic counsel for select client relationships, partnering with senior leaders to support successful delivery and long-term client growth.

Talent Leadership & Organizational Development:
Mentor and develop team members while partnering with practice leadership on hiring, organizational design, succession planning and capability development.

Cross-Functional Collaboration & Practice Growth:
Partner across strategy, creative, earned media, digital and account teams to strengthen integrated delivery while helping evolve the agency's analytics capabilities and long-term growth strategy.

About You:

15+ years of experience in analytics, operations, communications, marketing or related fields within an agency, consulting or client-service environment.

Proven success leading analytics operations, delivery organizations or large-scale professional…