Head of AI-Driven Customer Escalations & Operations
Listed on 2026-09-29
-
Management
-
IT/Tech
Imprint seeks a Director of Strategic Customer Relations to lead escalations, back-office operations, credit reporting, and social media support. You will design scalable, metrics-driven processes and own end-to-end outcomes for high-impact customer experiences.
This senior role requires building from scratch, managing outsourced teams, and leveraging AI to improve resolution quality while partnering with Risk, Compliance, Legal, and Tech to align with regulatory requirements.
We are looking to fill the Head of AI-Driven Customer Escalations & Operations position in United States.
We would love to welcome a new Head of AI-Driven Customer Escalations & Operations to our group in United States.
For the Head of AI-Driven Customer Escalations & Operations position , we are reviewing applications now.
Step into the Head of AI-Driven Customer Escalations & Operations role in United States and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).