Senior Project Manager; e-Commerce

Court Avenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.

At Court Avenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

Our Sr. Project Manager for Digital Shelf, Shopper & e-Commerce establish and manage the approach and standard for program delivery and governance across omnichannel retail initiatives, ensuring that clients maximize visibility, conversion, and return on investment across digital retail environments including Amazon, Walmart, and other key e-commerce platforms. Responsible for cross-functional team performance, they provide team members with the tools, support, and training essential to deliver the most effective and inventive digital commerce results.

A Court Avenue Sr. Project Manager – Digital Shelf, Shopper & e-Commerce – takes ownership of projects and work streams spanning digital shelf optimization, shopper marketing, and e-commerce channel execution to ensure completion on time, within budget and against set objectives. Deep knowledge of retailer platforms, content syndication, and omnichannel shopper journeys is key to addressing client business needs, managing resources, and handling any issues that may arise.

• Own the day-to-day management of Digital Shelf, Shopper, and e-Commerce programs from initiation through implementation, deployment, and ongoing optimization
• Ensure controls are followed, with the highest quality deliverables and milestones met
• Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
• Develop contracts and help design innovative delivery teams to best meet and exceed program objectives
• Evaluate and improve delivery practices and methodology
• Create integrated timelines across agency, client, and retail partner stakeholder teams spanning digital shelf, shopper marketing, and e-commerce work streams
• Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
• Ensure a collaborative ‘one team’ approach of both client and agency
• Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
• Able to communicate succinctly within a wide range of positions, personalities, and roles, both internally and externally
• While not an immediate accountability for this specific opening, all Program Managers should be able to lead project managers/producers to foster a highly innovative, effective, and successful team
• Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
• Lead end-to-end digital shelf execution management including SEO optimization, content syndication, product taxonomy, ratings & reviews, and content effectiveness across retailer platforms
• Partner with Omni-Shopper Marketing, Sales, Creative, and Technology teams to align on business opportunities, drive omnichannel execution, and measure program impact
• Monitor and report on digital shelf KPIs including organic search rank, content score, share of search, conversion rate, and in-stock/availability metrics; translate insights into actionable recommendations

• 4–5+ years project Management, program Management, technical, or business experience, with at least 3 years in…