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Team Lead: Customer Retention & Negotiation

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Payscale, Inc.
Full Time position
Listed on 2026-10-03
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 95000 - 150000 USD Yearly USD 95000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Renewals Team Lead: Customer Retention & Negotiation

Payscale, Inc. is seeking a Manager of Customer Renewals to lead a team that drives retention and renewal revenue. You will own renewal negotiations, coach Renewal Managers, and partner with Customer Success and Account Management to align on value and terms.

This leadership role requires strategic negotiation, proactive risk management, and a focus on forecasting accuracy to sustain recurring revenue. You will mentor team members, set performance expectations, and ensure timely completion of

We invite applications for the Renewals Team Lead:
Customer Retention & Negotiation position located in United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Finance, Sales.

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