Data Center Operations Technician III - Swing Shift; CH

At Core Site, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At Core Site, we're not just building state-of-the-art infrastructure—we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.

At Core Site not only are we committed to excellence, but we also build connections, own it, do the right thing, have fun, and win as a team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

The Data Center Technician III assists in the operational integrity, security, and regulatory compliance of the data center. The technician should have a strong knowledge of telecommunications, mechanical, electrical, and life safety systems as well as data center operating procedures.

Shift: Tuesday-Saturday 2:00pm-10:00pm (Swing Shift)

• Completion of Core Site's Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include:
  Electrical, Mechanical, Communications, Building Monitoring and Control.
• Tracking and trending operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with contractors and consultants for all system expansions, corrections and upgrades.
• Work with the senior technicians to track and complete an aggressive preventive and predictive maintenance schedule.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per Core Site guidelines.
• Manage systems to avoid unplanned, customer‑impacting outages.
• Navigat e and utilize a CMMS system.
• Provide day‑to‑day exceptional customer service and support.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Assist with the database management of maintenance discrepancies and work to resolve site issues based on agreed upon priorities.
• Follow direction from data center management regarding the data floor and back‑of‑house mechanical loading capacity, ensuring that the cooling system is operating at its highest efficiency.
• Trouble ticket and remote hands management.
• Fiber and copper cabling terminations.
• Circuit path creation and verification.
• Coordinate and oversee power installations and upgrades.
• Work order completion process.
• Infrastructure projects (internal and customer).
• Cage and cabinet build‑outs.
• Overhead installations.
• Rack and stack.
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.
• Responsible for the tracking and proper labeling of all equipment per established procedures.
• Incident escalation, response, and follow‑up report writing.
• Manage building service requests through resolution.
• Perform and complete work orders and customer service tickets in a timely manner.
• Serve in a technical writing capacity regarding the derivation of procedures for preventative or corrective maintenance activities.
• Adhere to and promote Core Site's principles of operational excellence.
• Provide applied mechanical and integrated control expertise for the entire data center.

• This position requires interaction with Core Site personnel, vendors, partners, contractors, and clients.

• Firm and proven understanding of the electrical and mechanical systems used in a data center environment.
• Firm and proven understanding of fiber…