Rail Service Technician

Description

Job Title: Service Technician

Location: Chicago, IL

Employment Type: Temp to Perm

Industry: Manufacturing

Compensation: $32.00/Hour

Schedule:
Monday
- Friday: 6:00am-2:30pm

Interested? Apply today at

About the Opportunity:

• Commission and support warranty operations for locomotives and coaches
• Troubleshoot and analyze mechanical and electrical failures
• Perform repairs using mechanical drawings, schematics, and circuit plans
• Use diagnostic software and laptops to assess onboard systems
• Identify root causes of issues and recommend corrective actions
• Document failures, repairs, and modifications in our database
• Implement Field Modifications (FMIs) to enhance product quality
• Communicate effectively with team members, site leads, and managers
• Handle parts returns and repairs (RMA process)
• Operate shop machinery and hand tools in a hands-on environment
• Follow all company and industry safety standards and procedures.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

APPLY TODAY at

What You'll Do:

• Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.
• Supports customers remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Coordinates and accomplishes defined service operations and/or resolves product issues for customers' equipment.
• Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
• Adheres to defined processes and applicable regulations.
• Incumbent is expected to cope, due to experience, with multiple-choice situations in several processes and routines.
• Thinking is about applying/adapting the "right" procedure to a process or an issue arising.
• Unexpected situations need an effective solution.
• Operates with a range of machines and equipment, which require different parameter settings and intensive control of the production process.
• May include automated line production control in a relatively medium complex environment.
• Operates in the set-up, maintenance, repair, and installation of dedicated machines in the production line.
• Deliver full range service in a defined and focused technical area of work, while clear input/output relations and generic and work-specific guidelines and procedures are given or available.
• Position may operate major parts or a full spectrum of dedicated, specialized standard software packages.
• Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.
• Service group worker, serving internal and external customers with technical or administrative standardized services and processes, to complete or add the delivery according to the service level agreed.
• Automated line processing and controlling, or operating with a broader range of production machines in production lines, are examples of this level of work.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 3+ years of experience in specialized processes, techniques and systems used…