DC Processing Specialist

About the Role

The DC Processing Specialist is responsible for processing documents for client Defined Contribution plans in TBA. They ensure compliance with Service Level Agreements and adhere to standard operating procedures to deliver high‑quality and timely results.

• Comprehend and develop a working knowledge of all standard operating procedures associated with core functions (basic data entry processing).
• Process documents that are rules based with some problem solving.
• Perform repeatable processing functions while upholding quality standards.
• Conduct research on errors and determine preventative measures.
• Research complex participant benefit issues and provide resolution in accordance with due dates and document processes.
• Perform non‑standard processing functions with exceeding quality standards.
• Work directly with third‑party vendors.

• Defined Contribution and Life Benefits Specialist experience.
• Ability to communicate (verbal and written) effectively with stakeholders.
• Intermediate knowledge of MS applications Excel and Word.
• Ability to apply knowledge to make decisions effectively.
• Experience with IBM Content Navigator (Imaging Tool).
• Applicants must reside in one of the 50 States.
• US Citizenship required; proof of citizenship must be provided at hire.

Pay Range Minimum: 41,760.00 USD
Pay Range Maximum: 49,760.00 USD

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization.

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, and local law.

In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.