Marketing Operations & Creative Coordinator

There’s a reason we’ve been named one of Chicago’s Best Places to work. For 65+ years, C+R has recognized that our people are our greatest asset. Our culture is built on our employees’ curiosity, allowing everyone to grow and cultivate their passions and strengths, while at the same time, collaborating and supporting one another. We truly welcome creative thinking and input from all levels in our organization.

The Marketing Operations & Creative Coordinator supports the execution and coordination of C+R Research's marketing initiatives by managing day-to-day implementation, production support, and marketing operations tasks across campaigns, conferences, social media, and internal marketing programs. This role works closely with their supervisor and colleagues to ensure seamless execution of all marketing activities.

• Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms
• Build, schedule, and QA emails, landing pages, and campaign assets in Hub Spot using established templates and workflows
• Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned
• Execute campaign setup, perform QA checks, implement tracking systems, and monitor performance metrics; flag anomalies or issues for strategic review
• Maintain marketing calendars, trackers, and documentation to ensure on-time execution and company-wide visibility
• Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders
• Support website content updates and uploads as directed by the marketing team
• Ensure marketing assets are properly organized, labeled, and stored in shared systems

• Support marketing automation and CRM execution tasks as directed
• Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms
• Support campaign tracking through UTM tagging and data validation
• Maintain organized workflows and documentation for marketing processes
• Monitor campaign performance and support dashboard creation in tools like Hub Spot and other reporting environments
• Facilitate data collection, compilation, and reporting of post-campaign or post-event performance information for review with the Marketing team
• Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI-assisted work is reviewed, edited, and aligned with brand standards and quality expectations

• Execute day-to-day social media activities by drafting, scheduling, and publishing content across platforms including Linked In, company website, and other emerging channels
• Monitor engagement and assist with performance tracking and reporting
• Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team

• Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes
• Format presentation slides for clarity, consistency, and professionalism
• Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team
• Provide basic design support and layout updates within approved templates and brand standards
• Support production of marketing materials by coordinating with internal and freelance designers and vendors
• Ensure creative assets are properly versioned and prepared for distribution or print

• Coordinate logistics and supplies for conferences, sponsor ships, and virtual events
• Manage timelines, deadlines, and asset checklists for event-related marketing
• Prepare, organize, and ship booth materials, signage, and promotional assets
• Support speaker coordination, including slide content and formatting
• Assist with post-event follow-up activities, including email deployment and CRM…