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Coordinator, HR Communications

Job in Chicago, Cook County, Illinois, 60661, USA
Listing for: Chicago Transit Authority
Full Time, Part Time position
Listed on 2026-02-22
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications, Digital Marketing, Social Media Marketing, PR / Communications
Salary/Wage Range or Industry Benchmark: 83816 USD Yearly USD 83816.00 YEAR
Job Description & How to Apply Below

Description

SALARY

$83,816.55

POSITION SUMMARY

Under supervision, oversees internal communications and external marketing campaigns to effectively promote HR's recruitment strategy by developing original content and creative messaging that drives branded communications across the website, social platforms, digital displays, print collateral, email and print advertising. Develops and manages content and interactions on CTAs' social media channels, including but not limited to Linked In Twitter, Facebook, Instagram, You Tube as well as internal communication platforms.

Coordinates CTA recognition programs. Supports outreach efforts aligned with CTA's Diversity Recruitment Plan.

Qualifications

PRIMARY RESPONSIBILITIES

* Creates and oversees communication channels, such as newsletters, intranet, and social media to keep employees informed and engaged with HR initiatives and programs.

o Reviews content provide final editing product delivery.

o Collaborates with HR leaders to understand their communication needs and develops targeted messaging to support their objectives.

o Writes, edits, and distributes internal communications, including emails, memos, presentations, and videos, in a clear and compelling manner.

o Ensures all HR communications are aligned with the overall messaging and branding of the Authority.

o Monitors and tracks the effectiveness of internal communications and make recommendations for improvements.

o Communicates ideas to the general public in a concise and engaging manner.

* Executes communication and marketing efforts designed to attract top talent, help position CTA as an employer of choice, and positively impact employee and candidate experiences.

o Partners with senior manager and Talent Acquisition to develop marketing and outreach strategies and materials, including content development and coordination of design activities.

o Effectively write and edit communication materials and other content as requested. This may include reviewing, revising, and correcting written material for accuracy, clarity, and organization while working closely with content creators to refine their work.

o Reviews, spell-checks and error-checks web content prior to and after release, to maintain high level, error-free content.

o Utilizes Adobe Creative Cloud products to digitally import, export, and edit video, audio, and digital files.

o Uses analytics to measure engagement/reach. Develops reports and strategic guidance.

o Identifies the appropriate media outlets, paid media opportunities, and community partners to reach target audience.

o Collaborates with Manager to ensure marketing strategies align with overall HR business strategy.

* Supports HR's strategic communications team by developing and implementing key messages to target internal and external audiences, while maintaining business standards and guidelines in accordance with Authority goals.

o Develops and executes internal communications strategies that keep our employees engaged, informed, and supported.

o Ensures effective and consistent messaging to employees.

o Collaborates cross functionally to regularly develop and update content for internal communication (including emails and digital display monitors) and external communication (including recruitment website and Linked In page).

o Highlights department accomplishments, initiatives, and other relevant topics for publication in internal and external media (website, social media, etc.). Interacts with internal departments to solicit input and establish uniform messages.

o Manages social media calendar and daily Linked In content.

* Supports the development of comprehensive workplace safety culture by coordinating consistent engaging initiatives, communication, and activities that promote employee participation.

o In partnership with CTA's Safety Department, promote the communication of SMS standards and promote/recognize compliance.

o Plan, manage, and deliver safety-related engagement, recognition, and related activities that acknowledge employee contributions and promote consistent, positive safety messaging.

* Participates in the development, implementation, and administration of Human Resources outreach-based projects, goals, objectives, and policies.

o Establishes relationships within the organization and the community to develop and enhance client and community partnerships to assist in the recruitment of a diverse workforce.

o Supports the execution of recruitment and diversity events in collaboration with community-based organizations.

o Helps coordinate and host/cohost hiring events.

* Performs other duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

* None

CHALLENGES

* Working and communicating with employees at all levels within the department and across the Authority.

* Seeing the big picture while effectively managing details.

* Managing and prioritizing multiple projects and balancing competing priorities and deadlines.

EDUCATION/EXPERIENCE REQUIREMENTS

*…

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