Principal Associate Brand Agency Relations

* Serve as relationship manager for the Brand Social, Governance and Content teams who support enterprise marketing needs
* Demonstrate the ability to maintain and grow relationships with internal teams and agency partners
* Oversee and provide sourcing strategies for social media and governance initiatives
* Provide communication and reporting for accountable executives, Brand senior leadership, and key agency stakeholders
* Collect performance feedback for managed agencies to develop action items, opportunities and to celebrate successes
* Partner with agencies and beacon brands to gather insights that drive business value to Capital One and advance Brand’s agendas
* Create internal and external best practices in collaboration with other Brand teams or internal stakeholders
* Collect and analyze agency rate cards to ensure accurate benchmarking and obtain the best pricing
* Oversee and negotiate agency contracts while following established processes and procedures
* Develop solid understanding of the financial services competitive category, stay current with marketing trends and identify opportunity areas
* Bachelor’s Degree or Military Experience
* At least three (3) years of experience in client relationship management
* Bachelor’s Degree in Marketing, Advertising, Creative, or Communications
* At least five (5) years of experience in relationship management at an agency or major brand
* Passion for marketing, creativity and brand building, and the growing social media and sponsor ships landscapes
* Exceptional verbal and written communication skills with a focus on active listening and negotiation

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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