Specialist, Client Management

Overview

Influential is an AI social data and conversion technology, a Developer Partner of IBM Watson and a Facebook Marketing Partner. The company runs native and paid campaigns on Facebook, Instagram, Snapchat, Twitter, and You Tube for Fortune 500 brands. Influential can track deterministic one-to-one in-store foot traffic and sales attribution from paid influencer posts, as well as TV tune-in lift and attribution.

Offices are in Beverly Hills, New York City, and Las Vegas.

Influential is looking for an experienced Specialist, Client Management
. The ideal candidate will learn how we execute campaigns, work with our Client and Campaign Management teams to ensure scope, timelines, and processes are met, and be eager to learn and dive into all things Influential. The role requires the ability to handle multiple tasks, prior agency account management experience, and enthusiasm for the industry.

• Drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
• Participate in client campaign kick-off calls to outline influencer selection and execution details
• Navigate campaign roadblocks and challenges by providing actionable solutions
• Prepare reports and analyze ad performance relative to campaign objectives; provide optimization recommendations
• Stay on top of the workflow and completion of tasks in our project management platform
• Organize timelines, creative concepts and paid media strategies for campaigns ranging from one day to one year in length
• Maintain in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
• Educate sales and clients on Influential’s core offerings, current industry trends and technologies
• Develop and foster strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and attention to detail
• Manage the monthly billing reconciliation process with finance
• Mentor junior team members and share learnings across the Account Management discipline

• 3-5 years of experience working in a digital or advertising environment
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
• Comfortable working in a startup environment, creating organization and processes where none may already exist
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, Tik Tok, Twitter, You Tube)
• Up-to-date on the latest trends and innovations in the social realm
• Bachelor’s degree or equivalent experience
• A passion for all things social media

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. We honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact  All your information will be kept confidential according to EEO guidelines.

Compensation Range: $75,000 - $85,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Compensation will be determined based on skills, qualifications, and experience, with the Company reserving the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system.

Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria are met. For regular roles, the Company offers medical coverage, dental, vision, disability, 401k, and paid time off. The Final date to receive applications for this job posting is 3/20/2026.