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Senior Account Manager, Experiential - Airline & Loyalty
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-03-01
Listing for:
IMG LIVE
Full Time
position Listed on 2026-03-01
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Manager -
Management
Client Relationship Manager, Business Management
Job Description & How to Apply Below
IL-Chicago time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
April 24, 2026 (30+ days left to apply) job requisition :
JR28204
Who We Are:
160over
90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over
90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy’s, Marriott International, McDonald’s, Verizon and Visa. 160over
90 is part of WME Group, a global representation business comprising the world’s leading talent, intellectual property and brands.
** The Role and
What You’ll Do:
** 160over
90 is seeking a Senior Account Manager to join the Client Services team to lead business on a high-profile account. The Senior Account Manager will manage and execute projects, serve as a primary client contact, and build and sustain strong client relationships with minimal supervision.
The Senior Account Manager must have a background in experiential marketing, with a strong understanding of the intricacies involved in planning and executing events.
Important characteristics for success in this role include excellent verbal and written communication skills, strong organizational and multitasking abilities, and a proactive, solutions-oriented mindset. The Senior Account Manager must possess a deep understanding of brand marketing within the experiential space, along with a strong client service background. This individual should be highly skilled in project management and capable of developing integrated solutions across cross-functional teams, including account, strategy, production, creative, and digital.
* Provide strategic and operational support to the Director of Client Services, including client communications, program development, and initiatives to drive account growth and strengthen client relationships
* Act as the day-to-day client contact and lead client projects, while overseeing cross-functional internal teams
* Lead the ideation, planning, and execution of experiential and hospitality programs, ensuring alignment with client objectives and organizational standards
* Assist with strategic and creative concept development
* Manage project budgets, billing, forecasting, and financial system updates to ensure accuracy and fiscal accountability
* Interact with partners, vendors, and other stakeholders relevant to support client programs
* Oversee and manage a variety of project deliverables simultaneously
* Prepare and deliver program recaps and client reports, summarizing performance, insights, and key metrics to inform strategy and decision-making
* Apply best practices and learnings from previous projects to elevate performance level
* Stay on top of industry trends and provide proactive recommendations for how clients can elevate their programs
* Mentor and lead direct reports
** You Have These:
*** 5-7 years demonstrated experience in client service (agency experience preferred)
* 3-5 years demonstrated team management experience
* Strong organizational skills with ability to manage multiple projects at one time
* Excellent communication (written & verbal) to include interpersonal skills
* Proficiency in project management and proven track record of delivering projects on time and within budget
* Experience managing cross-functional team including strategy, creative, production, etc.
* Experience working with large consumer brands
* Previous experience in the airline industry is a plus.
* Experience in the hospitality industry is a plus.
* Experience with customer loyalty programs is a plus.
* Ability to build and manage large project budgets
* Strong relationship building skills with ability to develop and sustain strong working relationships with colleagues, clients and partners
* Proven experience…
Position Requirements
10+ Years
work experience
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