Sr. Client Solutions Manager Expansion - Marketing Solutions

Job Description

This role will be based in San Francisco, Chicago, or New York City. The work location is hybrid, meaning it will be performed both from home and from a Linked In office on select days, as determined by the business needs of the team.

Linked In Marketing Solutions helps businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.

We are searching for a Sr. Client Solutions Manager to manage relationships with customers within our growth mid‑market segment. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where Linked In can provide more value to our clients. The Sr. Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue.

The role is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations and ensure client objectives are met
• Provide recommendations and training on targeting, implementation, optimization, and reporting
• Support customer education including a best-in-class onboarding experience and ad hoc education needs
• Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells
• Leverage technology to drive performance-oriented marketing solutions
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery
• Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure our customer needs are met
• Co-develop a strategic plan for your book of business with your Account Executive
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment
• Inspire continued innovation by regularly sharing ideas and best practices with peers and manager
• Embrace our learning culture to develop yourself as a sales professional and colleague to your peers and internal partners

Basic Qualifications

• BA/BS degree or equivalent experience
• 5+ years of experience in advertising sales, media buying and planning, or relevant consulting work

Preferred Qualifications

• 3+ years of auction-based or programmatic campaign management and optimization experience (e.g., Social, Google Adwords, ad exchange/trading desks)
• Experience in advertising sales and media account management
• Familiarity with startups go-to-market challenges and growth KPIs
• Demonstrated analytical background and experience with statistical analysis, return-on-investment modeling, and advertising/media analytics
• Ability to think strategically with a proven track record of providing consultative and data-driven solutions
• Demonstrated understanding of advertising technology and marketing automation
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally

Suggested Skills

• Campaign Optimization
• Digital Advertising
• Digital Marketing
• Media Account Management

Linked In is committed to fair and equitable compensation practices. The pay range for this role is $145,000 to $222,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package may also include an annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. Linked In considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other…