Director, Corporate Communications

Director, Corporate Communications (Fixed-Term, 12 months)

Location:

San Francisco, CA. The role will require you to work 2 days a week in the Chicago office.

Backfill for the current Director of Corporate Communications, reporting to the VP of Corporate Marketing.

• Bring Culture Amp’s corporate narrative (CultureOS, performance, AI, and people science) to life through media, analyst, and executive communication programs.
• Partner with executives and product/people science leaders to shape and refine key messages, talking points, and storylines for major launches, announcements, and tentpole moments (e.g., Culture First Forums, product launches like PCQ and AI Coach).
• Ensure our external stories are consistent, differentiated, and tightly aligned to the company’s strategic priorities.

• Own the global PR strategy and newsroom calendar across North America, EMEA, and APAC, spanning product launches, campaign narratives, customer stories, and corporate milestones.
• Lead and manage our regional PR agencies (NA, EMEA, APAC), providing clear briefs, prioritization, and feedback while holding them accountable to outcomes.
• Oversee press releases, media pitches, opinion pieces, award entries, and media events (e.g., pre‑Forum media dinners, briefings at key conferences).
• Equip and brief key spokespeople (executives, people scientists, customers) for interviews, podcasts, panels, and keynotes.
• Partner with brand, campaigns, and social to ensure earned coverage, thought leadership, and hero assets are amplified across owned and paid channels.

• Own Culture Amp’s analyst relations program and strategy, including memberships, evaluations, and ongoing engagement with key firms.
• Plan and execute briefings, inquiries, and analyst days that connect analysts to our platform vision, product roadmap, and customer outcomes.
• Lead analyst communications and enablement for anchor launches (e.g., the Performance Culture Quadrant), including briefing decks, data packs, and follow‑up narratives.
• Partner with product marketing to ensure evaluations, waves, and quadrants reflect our strongest stories and differentiation.

• Own key communication tools and vendors (e.g., Meltwater, newswire, AR platforms), ensuring maximum value and clear reporting.
• Manage the PR & Analyst budget, including agency retainers, memberships, newswire, awards, and media events in partnership with Finance.
• Maintain a global newsroom and issues playbook, including escalation paths, approvals, and reactive response guidelines.
• Partner with internal communications and cross‑functional stakeholders when external announcements need tight internal coordination.

• Define and track core communications KPIs (e.g., share of voice, tier‑one coverage, message pull‑through, analyst sentiment, reach and impact of key launches).
• Build regular media and analyst reporting for Marketing and Executive leadership, translating activity into insight, risk, and opportunity.
• Use data and feedback loops to continually refine our narrative, channel mix, and investment decisions.

• Act as the communications lead within Corporate Marketing, partnering closely with Brand, Creative, Campaigns, Social, Community, and Customer Advocacy.
• Collaborate with Product Marketing, Regional Marketing, People Science, and Customer Success to ensure customer voices, market proof points, and regional priorities are reflected in PR and AR plans.
• Provide clear, calm leadership during high‑stakes launches, executive announcements, and time‑sensitive media opportunities.

• 10+ years in corporate communications, PR, and/or analyst relations in B2B SaaS or technology, including experience owning global programs.
• Proven track record leading PR and AR for complex, research‑or product‑led launches (e.g., new platforms, AI features, data reports) and converting them into meaningful coverage and analyst outcomes.
• Experience managing and obtaining results from PR agencies across multiple regions and time zones.
• Exceptional writing and editing…