Account Supervisor, Corporate & Public Affairs Financial Services

Burson, part of WPP, is a global communications leader. Burson is seeking an Account Supervisor in its Corporate & Public Affairs practice to support a high‑profile, fully integrated account for a leading consumer‑facing brand in the financial services sector.

Position can be based in Washington DC, New York, Atlanta, Chicago, or Pittsburgh.

• Partner as a strategic ally on consumer brand work, evolving positioning and driving cultural relevance with key growth audiences
• Develop earned‑first campaign ideas, media strategies, and story angles that break through in a competitive landscape
• Translate business priorities into compelling narratives that resonate beyond products and services, highlighting themes such as lifestyle, community, innovation and customer experience
• Create communications strategies that drive consumer awareness, engagement, adoption and long‑term brand affinity
• Build storytelling platforms that encourage audience participation, deepen engagement and support evolving consumer behaviors
• Simplify complex programs, offerings and customer benefits into compelling, consumer‑friendly narratives
• Collaborate closely with senior client leads and strategy teams to bring integrated ideas to life across channels
• Partner with integrated teams to develop strategies that support both digital‑first experiences and high‑touch customer interactions
• Support initiatives tied to customer engagement, loyalty and long‑term relationship building
• Balance multiple work streams while maintaining a strong, cohesive strategic voice

• Drive proactive media strategy and outreach, identifying national, regional and vertical opportunities
• Build and maintain relationships with key media across consumer, lifestyle, business and regional outlets
• Lead development of press materials, pitches, thought leadership reports and creative story angles designed to generate coverage and conversation
• Collaborate with strategy and creative partners to ensure ideas are talkable, shareable and culturally relevant
• Identify opportunities to position the brand at the intersection of consumer trends, innovation, customer experience and marketplace relevance
• Develop thought leadership and media strategies that elevate brand differentiation and demonstrate customer value
• Serve as a day‑to‑day client contact, providing strategic counsel and executional oversight
• Partner across a multi‑disciplinary, multi‑market team spanning brand, corporate, digital and strategy functions
• Collaborate with cross‑functional stakeholders to ensure communications programs support broader business and brand objectives
• Provide strategic counsel around consumer engagement initiatives, growth programs, brand reputation opportunities and market expansion efforts
• Mentor junior team members and contribute to a positive, high‑performing team culture
• Manage timelines, deliverables and quality of output across work streams

• 5-7 years of experience in public relations, communications or integrated marketing
• Strong background in consumer brand PR, earned media and campaign development
• Experience working on high‑profile, multi‑stakeholder accounts in an agency environment
• Experience supporting customer engagement, loyalty, retention or relationship‑building communications programs is highly desired
• Proven ability to develop creative, culturally relevant earned media ideas
• Strong understanding of how to drive awareness, consideration, adoption and engagement through storytelling
• Ability to simplify complex products, services or customer experiences into accessible, consumer‑friendly narratives
• Experience supporting integrated campaigns across earned, owned, social and digital channels
• Excellent media instincts with a track record of securing impactful coverage
• Experience working within highly matrixed organizations and collaborating with diverse stakeholder groups
• Understanding of customer experience and consumer journey communications
• Experience supporting market‑entry, expansion or geographic growth announcements is a plus
• Knowledge of digital consumer engagement platforms and customer‑focused innovation trends
• High…