Marketing Operations Coordinator

Marketing Coordinator – Chicago-Based | On‑Site

At Midwest Express Clinic, “Express is our middle name.”

We deliver fast, high‑quality healthcare with heart — providing a convenient alternative to ER visits and traditional doctor’s appointments for non‑emergent care.

We are one of the fastest‑growing urgent care providers in the Midwest, with 50+ clinics and continued expansion ahead.

Our culture is grounded in PACT
:

• Positive – we bring solutions and energy
• Accountable – we own outcomes
• Compassionate – we care for patients and each other
• Teamwork – we win together

This is a place where you can make an impact quickly, grow your career, and be part of building something meaningful.

We are seeking a highly organized, execution‑focused Marketing Coordinator to help drive accountability, communication, and operational excellence across all marketing initiatives. This is not an entry‑level role. The ideal candidate brings experience coordinating marketing programs, managing vendors, tracking budgets and performance metrics, and supporting multiple concurrent projects in a fast‑paced environment.

This role serves as a key connector between internal stakeholders, agency partners, vendors, and field operations. Success requires strong project management skills, attention to detail, business acumen, creativity, and the ability to keep projects moving from concept through execution.

The Marketing Coordinator will play a critical role in supporting brand growth, community engagement, clinic expansion efforts, digital marketing initiatives, and operational marketing effectiveness across MEC’s growing footprint.

• Own day‑to‑day execution across paid and organic channels, ensuring campaigns launch on time, run cleanly, and stay aligned to objectives
• Conduct regular audits of ad accounts, campaigns, tracking, and creative to catch issues, surface inefficiencies, and flag opportunities before they become problems
• Manage the creative pipeline end to end — briefing, reviewing, and trafficking assets — with a strong eye for what makes creative perform
• Review and understand channel spend to ensure budgets are deployed as intended and spend is tracking correctly (note: budget planning and analysis owned by Abiha)
• Proactively identify areas of improvement across channels and bring forward new ideas, tests, and tactics rather than waiting for direction
• Keep marketing initiatives on track against timelines and priorities, providing concise status updates and flagging anything that needs escalation
• Serve as the operational point of contact for marketing execution, reducing the need for hands‑on oversight from leadership

• Coordinate marketing initiatives from planning through execution
• Attend marketing meetings, document key decisions, track action items, and ensure timely follow‑up
• Maintain project timelines and communicate status updates to stakeholders
• Identify roadblocks and proactively elevate risks or delays
• Support cross‑functional marketing projects involving operations, clinical leadership, recruiting, and executive teams
• Help improve marketing processes, organization, and accountability

• Serve as a primary liaison between MEC leadership and marketing agencies, vendors, and external partners
• Track agency deliverables, timelines, and performance expectations
• Monitor vendor accountability against agreed‑upon goals and KPIs
• Coordinate recurring agency meetings and follow‑up communications
• Assist with vendor onboarding, contracts, and invoice tracking

• Monitor marketing budgets and spending across multiple initiatives
• Review invoices and maintain accurate expense tracking
• Support budget forecasting and reporting
• Track and report key marketing metrics, campaign performance, and vendor results
• Maintain marketing dashboards and KPI scorecards
• Help evaluate return on investment across marketing programs

• Support maintenance and evolution of MEC brand standards
• Assist with clinic branding refresh projects and signage initiatives
• Maintain clinic look books and marketing…