Marketing Operations Senior Coordinator; Global Law Firm

Marketing Operations Senior Coordinator | Global Law Firm | Chicago, IL Our prestigious and globally recognized AM LAW 50 law firm client is hiring an experienced Legal Marketing Operations Senior Coordinator in their Chicago HQ office. The Marketing Operations Senior Coordinator reports to the Marketing Analytics and Operations Senior Manager and works closely with the Marketing Analytics and Operations Senior Director and the Chief Marketing Officers to support the day-to-day management and operation of the marketing department.

The Marketing Operations Senior Coordinator will support a wide variety of activities, including coordinating marketing team onboarding for new hires, maintenance of marketing intranet materials, coordinating the marketing mentoring program and training initiatives, preparation of reports, supporting operational processes, and production of presentations required by the marketing management team. The Marketing Operations Senior Coordinator will have exposure to all business professional departments, working closely with marketing, learning and development, and finance personnel to foster an environment that drives operational excellence.

The Senior Coordinator will be the liaison for the Global Marketing department, leveraging critical thinking and problem-solving skills to provide solutions to key stakeholders. It is essential that the coordinator is detail oriented, collaborative, and willing to learn.
Our client firm is offering a highly competitive salary, bonus and benefit package.

Send resume to Amy Altman, CEO:

• Coordinate with the Marketing Analytics and Operations Senior Manager to maintain the department’s onboarding program by coordinating with key resources within Marketing and Learning & Development to ensure marketing staff are trained as they join the team and/or change positions. This includes:
• Working proficiently in Client’s learning management system; adding or editing learning objects, canceling sessions where appropriate, generating reports, registering new hires in live events, and general troubleshooting
• Updating resource materials, including process documentation and course materials to ensure content is accurate and up to date
• Communicating with new hires and hiring managers the role-based onboarding schedules and transcripts using the pre-defined marketing onboarding curriculums
• Coordinate membership and/or participation in professional associations such as the Legal Marketing Association (LMA) and related activities.
• Support activities related to various department initiatives and protocols, including updates and maintenance of Frequently Asked Questions documents, training programs and projects that ensure effective governance, process improvement, and operational efficiencies.
• Draft and input content into the firm’s intranet content management system, including routine updates to the department’s resource page and coordinate with appropriate stakeholders to ensure materials are up to date.
• Coordinate with the Marketing Analytics and Operations Senior Manager and Procurement in the review of marketing contracts by leveraging past contracts and keeping track of deadlines.
• Maintain department staff documentation including the organizational chart and department email distribution lists.
• Assist with monthly department video conferences, including coordination with the Chief Marketing Officers and department leaders to manage logistics.
• Assist in producing a variety of reports summarizing department activities, including graphs and visual presentations for internal teams.
• Other duties as assigned.

Required:

• A bachelor’s degree from an accredited four-year college or university
• Strong organizational skills, attention to detail and ability to consistently meet deadlines on time
• Excellent writing and proofreading skills
• Demonstrated proficiency in Microsoft Word, PowerPoint, Excel and Outlook
• At least 3 years of marketing experience

• Legal marketing, professional services, or marketing operations specific experience
• Proficiency with software applications, including learning management or customer relationship systems, and design tools for formatting graphs or other visuals

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities