Social & Digital Communications Manager

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.

5000 List for 2025.

Our strength is built on four core values:
People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare  invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

The Social & Digital Communications Manager is responsible for the day-to-day management and growth of Empower Pharmacy’s social media presence across Linked In, Instagram, Facebook, X (Twitter), Threads, and other emerging channels. Reporting to the Director, Content, this role is the primary steward of Empower’s brand voice and reputation in social spaces, ensuring consistent, compliant, and audience-first engagement that builds trust with healthcare professionals (HCPs) and patients.

This role sits at the intersection of editorial judgment and community management. The Social Media Manager executes a content calendar aligned to the broader content strategy, monitors channel performance, responds to community interactions, and collaborates cross-functionally to keep social content timely,accurate, and on-brand. Success in this role requires strong writing instincts, a deep understanding of healthcare audiences, and the ability tooperatewithin a regulated environment without sacrificing creativity or speed.

Channel Management & Publishing

• Publishing Ownership: Own the day-to-day publishing schedule across Linked In, Instagram, Facebook, X, Threads, and other assigned platforms, ensuring consistent cadence and brand voice.
• Calendar Execution: Execute a content calendar developed in collaboration with the Director, Content, balancing brand storytelling, educational content, product campaigns, and community moments.
• Format Adaptation: Adapt content formats — copy, graphics, short-form video, carousels, and stories — to each platform’s audience norms and algorithmic best practices.
• Trend Monitoring: Monitor platform trends, format updates, and competitive activity to surfacetimelycontent opportunities to the content leadership team.

Community Engagement & Brand Reputation

• Daily Interactions: Manage daily community interactions across all channels, responding promptly and accurately in Empower’s brand voice.
• Audience Relationship: Build relationships with HCP, patient, and caregiver audiences through thoughtful, empathetic engagement that reinforces Empower’s authority and trustworthiness.
• Reputation Oversight: Monitor brand sentiment and flag reputational risks, competitive activity, or adverse events to appropriate stakeholders immediately in accordance with Empower protocols.
• Safety Escalation: Escalate patient safety reports, adverse event mentions, or medical inquiries per HIPAA and pharmacovigilance requirements.

Content Production Support

• Compliant Copywriting: Write clear, compelling,…