Associate Director, Client Growth Strategy

Responsibilities

What you will be doing:

• Own the Connected Commerce strategy for assigned clients, including the most complex accounts, stakeholder environments, and growth challenges within the portfolio
• Translate client business goals into integrated growth strategies that drive incremental revenue and efficiency—not just channel performance
• Identify, prioritize, and introduce new commerce levers clients can activate, making clear recommendations on where to invest, test, or deprioritize based on impact, scalability, and resource tradeoffs

• Serve as the primary strategic point of contact and final Connected Commerce authority for clients, building trust through strong business acumen, clear point of view, and decisive recommendations
• Elevate conversations within the client organization, gaining buy‑in from senior stakeholders and positioning the organization as a long‑term growth partner
• Lead strategic moments including quarterly planning, business reviews, and growth planning sessions, owning the narrative, framing tradeoffs, and aligning stakeholders around committed plans
• Strategic Planning & Investment Leadership
• Own growth planning, budget strategy, and channel investment recommendations across the Connected Commerce ecosystem, with accountability for prioritization, sequencing, and impact at scale
• Use market trends, performance data, and industry insights to inform strategy and identify new opportunities

• Partner closely with Media, Investment, Operations and other critical Lines of Business to ensure strategic intent translates into effective, integrated execution, taking accountability for cross‑team alignment—not just coordination
• Identify recurring friction, unclear ownership, or execution risk across teams and drive resolution or escalation to prevent rework and over‑servicing
• Act as connective tissue across teams, reinforcing shared goals and outcomes rather than siloed success

• Bachelor’s Degree or commensurate work experience
• 7+ plus years of experience working in a marketing role—ideally digital performance marketing
• Strong written and verbal communication and relationship skills
• Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and Power Point
• Demonstrated ability to operate autonomously in complex, ambiguous client environments
• Comfort making and standing behind strategic decisions with incomplete information
• Strong strategic thinker with the ability to connect data, trends, and client goals
• Confident client communicator who can influence and inspire trust
• Collaborative leader who brings teams together around shared outcomes

This is a hybrid role requiring 3 days a week in office.

• Flexible time off without the hassle of accrual
• A generous number of paid holidays
• Company-sponsored team-building events
• An Employee Referral Program
• Annual recognition awards
  
  Hybrid work arrangements for optimal work‑life balance
• Parental bonding leave
• Backup care options for children and elders
• An employee discount program
• International SOS program for global support
• Business Resource Groups, where employees connect over shared interests to cultivate an engaging, inclusive environment

Compensation Range: USD $97,375.00 - USD $ per annum. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

All your information will be kept confidential according to EEO guidelines.