Account Supervisor

Company Description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth.

Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth.

Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

An Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership of the strategic plan execution and ensures creative product achieves client’s and agency’s objectives. The Account Supervisor also oversees the day-to-day execution and ensures high-quality, cost-effective results. This role is responsible for maximizing the client’s budget by looking for timely, strategic solutions.

• 6+ years Business Leadership experience in an agency setting
• Experience developing through the line solutions for shoppers in the on premise and retail
  -channels rooted in brand, shopper, and channel insights
• Ideal candidate has background working on CPG brands. Experience working in the alcohol/spirits or beverage categories is a plus, but not required
• Retail market knowledge and experience working across all provinces
• Understanding of various classes of trade:
  Grocery, Convenience, liquor board and ability to tailor shopper solutions accordingly
• Approaches each assignment with curiosity, open-mindedness and forward-thinking
• Works seamlessly across agency functions
• Shares information, ideas and opinions in a way that contributes to solutions
• Manages conflict in a way that moves the team forward
• Effectively communicates, informs and involves others to achieve shared objective
• Passionate about ideas, brands, the agency and our clients’ business
• Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results
• Is comfortable with uncertainty, change and pressure
• Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions
• Generates and pursues innovative ideas to improve the client’s and the agency’s business
• Works to pursue the of best creative ideas and creates an environment supportive of the best creative
• Acts in accordance with a set of world class professionals and personal standards

• Acts as a client advisor for strategic marketing issues; partners with client to develop marketing strategies that inform creative briefs
• Communicates with client regularly to obtain updates on the client’s business
• Contributes ideas for innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
• Draws on knowledge of the integrated communications industry and theory to create innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
• Anticipates potential changes and obstacles with the client’s business and/or our relationship and involves the appropriate resources to bring resolution requirements
• Projects optimism and calm in the…