Account Supervisor

Arc is the leading creative engine within Publicis’s group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce — breakthrough creative solutions fueled by data-driven insights. It’s a proven approach that’s earned us recognition as WARC’s #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies.

And we do it all in an irresistible culture that’s put Arc on the AdAge Best Places to Work list.

An Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership of the strategic plan execution and ensures creative product achieves client’s and agency’s objectives.

The Account Supervisor also oversees the day-to-day execution and ensures high-quality, cost-effective results. This role is responsible for maximizing the client’s budget by looking for timely, strategic solutions.

• Acts as a client advisor for strategic marketing issues; partners with client to develop marketing strategies that inform creative briefs
• Communicates with client regularly to obtain updates on the client’s business
• Contributes ideas for innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
• Draws on knowledge of the integrated communications industry and theory to create innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
• Anticipates potential changes and obstacles with the client’s business and/or our relationship and involves the appropriate resources to bring resolution requirements
• Projects optimism and calm in the face of challenges
• Has global knowledge of client and brand initiatives, also has a grasp on client competitors
• Analyzes and communicates in market results and monitors brand threats and opportunities
• Possesses a thorough understanding of the client’s business, brands and industry, including the client’s cost and time parameters
• Leverages business knowledge and knowledge of client’s business objectives to meet or exceed client delivery
• Builds strong, trusting client relationships to build hunger for bold, untested ideas
• Understands client’s communications measurement tools well enough to influence decisions related to results
• Conducts all client meetings and works with client to identify opportunities for future improvements
• Facilitates development and delivery of all value-added requests
• Presents new ideas and innovative approaches to solving client business issues
• Identifies opportunities and makes suggestions for action
• Responsible for obtaining client’s approval on production cost estimates
• Obtains final client approvals

• Provides business information to and develops creative briefs with Planning
• Oversees execution from initial concept through final measurement
• Ensures creative product is developed according to deliverables
• Anticipates issues in the creative and production processes and works to avoid them
• Addresses client/internal questions related to the briefs throughout the creative process
• Provides guidance and oversees timing, budget and legal for creative briefing
• Provides meaningful feedback on the creative brief, possesses proven creative influence
• Conducts testing meetings; identifies key learnings and creative implications
• Ensures the archiving of creative work and strategic documents

• Collaborates with strategy, media and creative teams in the development of the agency’s recommendation for advertising mix
• Collaborates with VP, Director to develop yearly deliverables plan and production budget
• Monitors project scope and helps define project resource requirements
• Optimizes use of team’s time and resources on each project
• Helps others execute complex ideas
• Manages ways to bring ideas to life across departments and within budget and timing parameters
• Gains support and ownership of all key stakeholders to execute project plans on time and budget
• Conducts production…