Marketing Coordinator

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions.

(For example:
If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

Reporting to the Global Marketing Director, this role will be responsible for supporting marketing projects from a coordination perspective, including: management of projects which are being briefed from internal business functions (P&C, Account Management, etc.), support internal BMC projects and initiatives, event coordination to support events and conventions, assist with BMC workflow coordination and support delivery of internal comms as needed.

• Supports key marketing projects from a coordination perspective.
• Assists with admin tasks from a business engagement perspective - eg small edits to existing materials.
• Coordinate marketing tasks and projects from a workflow perspective.
• Manages merchandise, ordering, stock and benchmarking of prices/products to ensure we're accessing the most competitive and quality items. Build merch portal for self-service Crew orders.
• Collaborates with Marketing Manager NAM on promotion and coordination of charity-based activities, specifically RHMC.
• Supports coordination of Crews letter and delivery of internal P&C culture initiatives(E&E/Thrive).
• Supports the creation and delivery of BAUcontent scheduling for Coates social channels.
• Collaborates with Global Marketing Director tomake required minor updates to the Coates website.
• Actively helps with implementations of brand-related projects such as embedding of our values.
• Conduct and monitor competitor landscape, creating analysis and summary of intelligence which can be used to inform positioning of the Coates brand.
• Maintain and manage an up-to-date product portal to ensure accuracy of information to support product marketing.
• Support and provide recommendations on the taxonomy of content documentation and file control to enable Brand, Marketing & Comms team to operate in an effective way.
• Conduct desk research to support and inform positioning on industry trends and in turn help to raise the profile of key stakeholders at Coates, as well as the Coates brand.
• Support showroom management process.

• University qualified
• 1- 2 years of experience
• Exposure in managing workflows in Asana. Experience in Figma is preferable.
• Ability to create user generated content to share on social platforms is preferable.

• Must possess a ’willing to learn’ attitude and desire to develop a career at Coates
• Strong organisational skills
• Natural ability to build relationships

We are industry leaders who have won awards and set records. We are a…