Program Management Senior Specialist - DOME

At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard.

The Program Management Senior Specialist plays a critical role in executing outbound marketing programs that drive revenue and lead generation. This role supports Google corporate, industry and service marketers as clients.

End-to-end development and deployment of email marketing programs, creation of lead-focused email offers, A/B testing, landing page development, program reporting, marketing calendar management and project management.

Strategic partnership between marketers and the marketing operations team ensuring flawless campaign execution in delivering quality marketing programs within SLAs.

• Project manage email marketing programs using a host of Mar Tech marketing and management tools
• Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
• Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
• Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
• Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
• Responsible for ongoing training of Mar Tech Tool skills
• Enhance and communicate email marketing best practices
• Support in marketing automation processes and tool improvement projects

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
• Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
• Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
• Self-starter, quick learner and collaborative team player comfortable working across multiple time zones

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

The base salary range for this full-time position is $103,000 - $131,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.