Senior Account Manager

Senior Account Manager

Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world's first Intelligent Content agent.

The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste. Just content that works, working a lot harder.

As a Senior Account Manager, you will play a key role in managing client relationships and overseeing the day-to-day execution of social content and creative production projects. You will partner closely with Production, Creative, Strategy, and other cross-functional teams to ensure projects are strategically aligned, well organized, and delivered on time and within budget. This role requires strong project management skills, sound judgment, proactive communication, and the ability to confidently manage multiple social content work streams and priorities in a fast-paced, deadline-driven environment.

You will serve as a trusted partner to both clients and internal teams, helping to translate business, brand, and social objectives into clear project plans, timelines, deliverables, and next steps. You should be comfortable managing fast-moving organic social content, navigating platform-specific requirements, identifying risks and dependencies, resolving challenges, and keeping stakeholders informed throughout the production process.

If you have been an Account Manager and/or Project Manager at a Creative, Social, or Production Agency and would love to focus more on social content, organic social, client management, and end-to-end project delivery, this could be for you.

• Manage day-to-day client relationships and serve as a key point of contact across assigned social, content, and production projects and work streams
• Partner with Producers, Creative, Strategy, and other internal teams to plan and execute social-first projects from briefing through final delivery
• Lead daily campaign maintenance, including internal and client questions regarding tracking, status, deliverables, social content, and project priorities
• Coordinate internal and client meetings, establish clear agendas, document action items, and ensure timely follow-up
• Develop, maintain, and manage project schedules, trackers, timelines, and status reports across multiple social content work streams
• Own the delivery and tracking of creative assets, social content, campaign artifacts, and all relevant documentation in preparation for launch
• Proactively identify project risks, dependencies, and potential roadblocks and work with appropriate teams to develop solutions that keep social content moving quickly and efficiently
• Develop Ad  and input traffic campaign information into shared grids
• Manage project finances, including creating job numbers, tracking budgets, and monitoring project spend
• Review, organize, store, and track POs and other financial documentation
• Develop and manage project scopes, timelines, and deliverables for social content and production projects with appropriate guidance from senior team members
• Act as a resource for internal teams regarding client brands, social channels, business priorities, production workflows, and project information
• Serve as the primary point of contact and manage the day-to-day execution of smaller to mid-sized social and content production projects from briefing through final delivery, including organic social posts, short-form video, animation, digital, and other platform-specific assets
• Build strong relationships with clients and internal stakeholders, ensuring expectations, timelines, social content requirements, and deliverables remain aligned throughout the project lifecycle
• Provide clear and consistent project status updates, escalating issues and making recommendations when additional support or decisions are required
• He…