Retail Media Ad Operations Manager

• Develop and execute retail media strategies aligned with overall business goals, focusing on driving sales and increasing visibility.

• Build and maintain strong relationships with key stakeholders, including media agencies, client teams, retailer partners, and ad technology partners.

• Collaborate with cross-functional teams, including brand management, product, and integrated marketing to align advertising strategies with overall business objectives.

• Create proposals and presentations to represent solutions designed around client goals.

• Lead client meetings to understand client needs.

• Prepare and present quarterly and annual business reviews for top-tier clients.

• Support the management of sponsored search, Amazon DSP, and programmatic ad campaigns for top tier clients, including keyword research, campaign setup, DSP order builds, audience strategy, targeting, bidding, budget management, pacing, and performance analysis.

• Review campaign billing for accuracy.

• Aid in keyword research and competitive analysis to uncover new marketing opportunities.

• Identifies opportunities to streamline processes and create supporting documentation.

• Support campaign monitoring and performance, leveraging data insights to optimize targeting, audiences, keywords, bids, ad placements, and DSP bid strategies.

• Support post-campaign analysis, providing recommendations to promote repeat business.

• Provide reporting and insights updates on client performance to stakeholders, leadership, and clients; confidently speak to, defend, and rationalize DSP strategy, investment decisions, and optimization recommendations.

• Conduct A/B testing and experiment with different advertising approaches to identify successful strategies.

• Identify opportunities for upselling, inclusive of improvement and innovation, proactively implementing changes to drive performance and efficiency.

• Monitor competitors' advertising strategies and industry trends, recommending adjustments to maintain a competitive advantage.

• .5-8 years of experience managing retail media sponsored search, Amazon DSP, and programmatic ad solutions (Amazon, Walmart, Target, Instacart) with a track record of achieving client objectives for large, complex accounts.
• 2+ years of experience leading and coaching a team, ideally with 3-5 direct reports.
• Understanding of SEM to pair with Programmatic
• A strong player / coach team member, with the ability to roll up their sleeves to help specialists.
• Proficiency in performance marketing, conversion optimization, and online customer acquisition.
• Expertise in ad technology that supports retail media solutions, such as Amazon DSP, Amazon Marketing Cloud, Skai, Helium 10, Pacvue, Analytic Index, and Intentwise, with the ability to translate AMC insights into actions and recommendations that connect DSP performance, Search, and the total commerce flywheel.
• An exceptional eye for detail, analytical and ability to solve problems given the fast-paced nature of our division, the aptitude to multitask.
• Strong communication and team collaboration skills, with the ability to operate in a client-facing role across diverse client groups.
• Command of essential Microsoft Office applications, Excel with the ability to use formulas, functions, and pivot tables at advanced level.
• Adept in project and campaign management across concurrent clients and campaigns.
• Strong verbal and written communication
• Comfortable leading and presenting recommendation to clients.
• Ability to nurture collaborative relationships, collaborative and curious spirit.
• Ability to work and resolve issues cross-functionally.
• Ability to manage multiple priorities and concurrent deadlines.

Demonstrates expertise in retail media strategies, including managing Amazon DSP and programmatic ad solutions, while effectively collaborating with cross-functional teams to drive sales and optimize campaign performance. Strong analytical skills and attention to detail are essential for monitoring and improving client outcomes.

• Retail Media Strategy Development
• Amazon DSP Management
• Performance Marketing Expertise
• Team Leadership and Coaching
• Campaign Management and Optimization

• Sponsored Search Management
• Keyword Research
• Data Analysis
• Conversion Optimization
• A/B Testing
• Budget Management
• Performance Analysis
• Client Reporting
• Project Management
• Microsoft Excel Proficiency

• Strong Communication Skills
• Team Collaboration
• Problem-Solving
• Client Relationship Management
• Multitasking Ability

• Retail Media
• Programmatic Advertising
• SEM
• Client Objectives
• Competitive Analysis

• Amazon Marketing Cloud
• Skai
• Helium 10
• Pacvue
• Analytic Index
• Intentwise