Account Manager - Affiliate & Partner Marketing

HG Overview

Hamster Garage is a partner management agency based in Chicago. Our expertise spans across the partnerships and affiliates channel, encompassing affiliate marketing, brand partnerships, podcasts, influencer marketing, and more. We work with leading brands that are in a high-growth phase, like Airbnb, Canva, Uber, Brex, Masterclass, etc.

HG is a newer (established mid-2019), lean, and growth-minded agency working with innovative brands to meet their acquisition needs. We’re growing fast and looking to add team members to grow with the agency, and we need talented marketing professionals to help us leave our mark on the industry.

We're seeking an Account Manager to lead our affiliate and influencer marketing initiatives to drive portfolio growth. As a key member of our management team, you'll develop new business opportunities, lead strategic client relationships, and partner directly with leadership on company initiatives.

Based in Chicago with flexible remote arrangements available, this role offers unique exposure to both partnership marketing strategy and agency building. Working directly with our Affiliate Account Directors and founders, you'll help drive meaningful growth for global brands and innovative startups in a fast-paced, collaborative environment.

• Experience working with Fortune 500 or VC-funded brands in their previous positions is strongly preferred

• Experience working with enterprise-level accounts
  , operating in multiple regions across the globe

• Self-starter who is willing to teach younger staff while also learning about HG’s approach to partner marketing

• Passionate about client management and able to multitask between clients without sacrificing quality

• Very detail-oriented and tactical to execute client initiatives

• Is able to find creative solutions to client needs

• Works well in a team environment, is team and culture-focused, and can help foster a collaborative and fun working environment

• Exceptional project management

• Excellent written and verbal skills. There will be a great deal of coordination through email and calls, so it is imperative to represent HG in the most professional and competent manner possible

• Strong analytical skills and comprehension skills. We work with a lot of data and need to be able to extrapolate and summarize data to optimize and make decisions to present to our clients, so a strong understanding of Microsoft Excel is needed

• KPI driven and results-oriented

• Experience with Microsoft PowerPoint is a plus. There will be many instances that require presenting our work to clients, which will require creating decks as client deliverables

• Displays accountability
  , always meeting deadlines and keeping commitments

• Ability to work independently

• Resourcefulness is vital to this position. There will be many scenarios that require the Senior Account Manager to be able to research solutions independently for discussion purposes with the client and HG team

• Experience with third-party affiliate tracking platforms like Impact Radius, ShareASale, Partnerize, Partner Stack, etc.

• Operational and process focused. As a young agency, we’re looking for someone who can help us build out processes that scale across multiple accounts

• Delivering results for the client by bringing creative and well-thought-out ideas
  , effectively managing the team’s deliverables on key client objectives, and monitoring the performance of those objectives

• Assist with business development efforts and go-to-market to help HG grow and sell work

• Understand the client’s goals and objectives

• Formulate and/or assist in the execution of strategies that will help achieve the client’s goals, and be able to articulate and engage with the client on the…