Associate Manager, HCP & Patient Engagement

The Associate Manager, HCP and Patient Engagement supports execution of Healthcare Professional (HCP) and patient programs across marketed products, developing and executing HCP/patient engagement initiatives and working cross-functionally with Sales, Market Access, Commercial Operations, Medical Affairs, Regulatory, Legal, and others.

• Support Associate Director in developing objectives/strategies for HCP and patient programs across brands.
• Build and maintain compliant vendor management systems (including onboarding and partner payments).
• Develop and deliver content/collateral/campaign assets aligned to brand strategy.
• Manage materials through legal/regulatory review and MAP meeting action items.
• Support internal team and agency partners for peer-to-peer program strategy; operationalize new processes.
• Evaluate and implement process improvements to increase project speed while complying with rules/regulations and company policies.
• Manage the marketing project management tool for visibility and communication.
• Maintain HCP/patient engagement budget and vendors; track ROI/cost savings and growth areas.
• Ensure data accuracy, integrity, and privacy with Commercial Operations.
• Optimize Veeva Promo Mats with MAP Coordinator/internal team.
• Manage marketing contracts and purchase orders (cross-functional review, timely execution, updates to project owners).
• Oversee end-to-end print collateral process (partners, budget/inventory, fulfillment monitoring, orders, print proofs/quantities, drop shipment).

• Bachelor’s degree in business/marketing or related field.
• Minimum 3 years marketing or sales experience (preferably pharmaceuticals/healthcare/related).
• 2–3 years operations experience.
• Fast-paced autonomy; FDA advertising/promotion regulations knowledge.
• Proficiency:
  Veeva, Microsoft Office (Excel), and project management tools.
• Strong collaboration, organization, analytical skills, written/verbal communication.

• Periodic evenings/weekends; ~25% overnight travel.
• Hybrid Chicago role: at least 3 days/week in office.

Anticipated base salary range: $96,000–$128,000.