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Associate Account Director - Freelance

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: VML South Africa
Contract position
Listed on 2026-09-16
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65 - 71 USD Hourly USD 65.00 71.00 HOUR
Job Description & How to Apply Below

Associate Account Director – (Freelance)

Location(s):
Dallas, Kansas City, Chicago (Hybrid)

Who we are looking for:

VML is seeking a Freelance Associate Account Director, who will be responsible for overseeing CX/CRM campaigns and client engagement and team leadership, across all related processes, disciplines and launches for a North American Food client. Omnichannel campaign and marketing expertise (focus on digital and social, some broadcast) is a MUST. Data and Technical experience is preferred but not required. The right candidate s will act as a primary point of contact with client leadership, internal stakeholders and serve as the “connective tissue” between internal production resources and external connections.

This role will serve as part Client Partner, part Project Manager for this client’s key stakeholders and with VML’s internal creative, Strategic, technology and Project Management teams.

What you will do:

Manage and maintain a solid omnichannel base for the growth of this brand and VML holistically, from the point of view of best-in‑class omnichannel campaign processes, and the adoption of new delivery methodologies and technologies. You will work with internal Process and Project Management teams to drive innovative initiatives, analyze, plan and implement the solutions that are part of our roadmap and drive cross-brand related projects acting as a point of contact for clients regarding day-to-day operations and deliverables.

Consult and support and serve as a key pillar to our internal product, project and account teams as you identify opportunities for streamlining, automating or implementing efficient processes within VML and for our clients.

Own and grow the relationship with the counterparts with the clients, across varied internal disciplines, business and technology leaders and you will have an active role within VML, with visibility and involvement in the development of new proposals, products and services.

Who you are:

A Builder, possessing an entrepreneurial attitude coupled with strong business acumen. You possess the gravitas and appetite to bring people together, while marshaling people and building consensus to drive ideas and launch solutions.

Open and collaborative:

Our team is close-knit and supportive and we’re working with a lot of unknowns. You must be a champion of team environments that are comfortable and encouraging.

Optimistic and resilient:
Dig in and figure out how to work around problems. Exemplify a “Yes and why not?” posture. Takes care of self and team. Balance needed to maintain stamina and positivity.

Ego-less:

We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What You’ll Need:

Ideally 4-7+years of client leadership, campaign management, project and product launch management experience in advertising or marketing communications; a minimum of 3+ years of hands‑on experience managing technical, digital projects and other 360 campaigns (social, digital, CX, CRM, etc.)Experience of working in (preferably large) agencies on large national and/or global accounts

Self-driven with proven experience working with multi-disciplinary teams (CX, UX,Tech, Creative, PM/AM) across North American offices

Good understanding of emerging web standards, user-centered design, optimization and search practices

High EQ and the ability to read what a team needs to help motivate them Proficiency in MS Office products

VML is a WPP agency. For more information, please visit our website and follow VML on our social channels:
Twitter, Facebook, Linked In, and Instagram.

The compensation for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs,…

Position Requirements
10+ Years work experience
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