Account Supervisor — Regulated Category

Account Supervisor — Regulated Category

We're looking for an Account Supervisor to co-lead the day-to-day stewardship of a major regulated brand within a dynamic/ever-evolving category and integrated agency environment. This role is for a strategic, creatively ambitious leader who thrives at the intersection of client partnership, cross-functional collaboration, and best-in-class execution.

Responsibilities

• Take on a multifaceted role within the business leadership team
• Help shape traditional campaign and promotion-centric big brand advertising
• Thrive in a fast-paced and high-energy agency environment, providing the opportunity to master the day-to-day of the agency operations and the business leadership role
• Get the opportunity to work on one of the most historic agency/client relationships in the industry – with 70+ years of partnership and one of the core accounts Leo Burnett himself won & worked on
• Contribute to the teams reputation for developing Top Tier talent (and having fun while doing it); grow from opportunities and foundational skills that set our people apart from others

Qualifications

Experience & Capabilities

• Hard
  
  Skills:
• Experience managing integrated campaigns, including brand, promotional and omni-channel initiatives.
• Proven ability to manage creative and content production across channels —owned, paid, in-store, POS, etc.
• Experience writing or contributing to creative briefs, guiding creative development and evaluating work.
• Ability to confidently collaborate with mid- to senior-level clients and lead day-to-day communication independently.
• Comfort collaborating across departments and with partner agencies.
• Understanding of production processes (digital, motion, print) and ability to shepherd work from briefing to delivery.
• Ability to assess the health of the business and call out risks related to timelines, scope, budget or resource needs.
• Proficiency with common Agency tools for workflow, asset management, project tracking and reporting (e.g., Workfront, SharePoint, etc.).
• A strong sense of accountability, ownership and follow-through — essential for managing a complex, high-volume account.
• Soft Skills:
• A proactive, solutions-oriented approach with the ability to anticipate client needs and address issues before they escalate.
• Critical thinker that brings value-added ideas to help build the client's business.
• Strong, clear communicator — able to translate complex information for clients and internal teams with confidence and clarity.
• Comfortable leading meetings, presenting work and managing client relationships with polish and diplomacy.
• Highly collaborative teammate who builds trust across creative, strategy, production, project management and media partners.
• Adaptable and steady under pressure — able to pivot quickly in a fast-paced environment with frequent changes.
• A positive culture-builder who motivates junior talent, fosters a supportive environment and leads by example.
• Detail-oriented with strong organizational skills and the ability to manage multiple work streams simultaneously.

• Core Role
  
  Competencies:
  
  because of the fast-paced nature and workload on this account we are looking for a candidate with agency experience (6+ years), self-starter, strong critical thinking, experience managing scope/budgets.
• Soft Skills:
  
  adaptable, growth mindset, whatever it takes mentality, strong attention to detail
• Knowledge/Category
  
  Experience:
  
  CPG and/or regulated category experience a plus.
• Ideally candidates have worked within Workfront and/or other PM software (Jira, etc.) regularly in previous role(s)

• AI Proficiency
• Integrated Agency Experience
• Management experience (developing Jr. talent: Intern > AE)
• Paid media experience (developing creative,…