Supervisor, Client Strategy – Integrated Marketing

• Develop a deep understanding of the client's business, stakeholders, priorities, marketing objectives, active programs, and organizational structure
• Serve as the primary day-to-day operational leader for designated client stakeholders
• Operate as an embedded program lead inside the client's organization
• Own the overall account operating cadence across multiple business units and work streams
• Maintain account status documentation, account-level bandwidth and resource tracking, project timelines, program plans, and organized account documentation
• Create, manage, and maintain project tickets in platforms such as Jira and Asana
• Lead recurring client status meetings, including agendas, materials, discussions, decisions, and follow-up
• Coordinate internal teams across creative, content, paid media, marketing operations, and other disciplines
• Drive prioritization and tradeoff conversations around timing, scope, resources, and competing priorities
• Develop project and creative briefs and lead projects from kickoff through delivery when dedicated project leadership is unavailable
• Monitor account scope and budget parameters and flag scope, timing, or resourcing issues
• Hold internal owners accountable and ensure appropriate review and quality-control processes
• Identify risks and roadblocks, drive resolution and escalation with context and recommendations when needed
• Support quarterly business reviews, annual planning, and integrated planning processes
• Report program progress, risks, and results to client marketing leadership and connect activity to business goals
• Improve account systems, templates, workflows, and processes
• Use AI to streamline administrative work, synthesize information, improve documentation and briefs, accelerate planning, and improve account-management processes

• 5–7+ years of relevant experience in program or project management, account management, integrated marketing, or a related role
• Experience running complex client or internal stakeholder relationships with multiple simultaneous work streams, stakeholders, or business units
• Agency experience or in-house program management experience at a technology company
• B2B technology experience strongly preferred
• Demonstrated ability to independently lead client or executive stakeholder relationships and cross-functional teams
• Exceptional project management and organizational skills
• Experience building and maintaining project plans, timelines, status documentation, resource plans, and bandwidth trackers
• Experience with project management and ticketing platforms such as Jira, Asana, Wrike, Trello, , or similar tools
• Working knowledge of integrated and digital marketing, including paid media, content, social, email, marketing automation, creative, web, SEO, analytics, and reporting
• Strong written and verbal communication and presentation skills
• Ability to prioritize effectively and make sound decisions in a fast-moving environment
• Strong problem‑solving skills and a demonstrated ability to take ownership of ambiguous or challenging situations
• Demonstrated experience using AI tools professionally and an interest in continually identifying new applications for AI in account management and marketing

Demonstrates extensive experience in program and project management, with a strong focus on client relationship management and cross-functional team leadership. Proficient in utilizing project management tools and AI to enhance operational efficiency and drive marketing objectives.

• Program Management
• Project Management
• Client Relationship Management
• Cross-Functional Team Leadership
• B2B Technology Experience

• Project Planning
• Resource Tracking
• Budget Management
• Risk Identification
• Scope Management
• Timeline Development
• Quality Control
• Documentation Management
• AI Tool Utilization
• Integrated Marketing Knowledge

• Strong Communication Skills
• Problem‑Solving Skills
• Decision-Making Ability
• Organizational Skills
• Prioritization Skills

• B2B Marketing
• Digital Marketing
• Stakeholder Management
• Marketing Automation
• Creative Briefs

• Jira
• Asana
• Wrike
• Trello