Social Media Manager

The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, Guaranteed Rate Companies has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone.

The company has cemented itself as an industry leader by introducing innovative technology, offering low rates and delivering unparalleled customer service. Honors and awards include:
Top Lender for Online Service for 2018 by U.S. News & World Report;
Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinancing by Nerd Wallet for 2021;
Housing Wire’s 2020 Tech
100 award for the company’s industry-leading Flash Close℠ technology;
No. 3 ranking in Scotsman Guide’s 2021 list of Top Retail Mortgage Lenders;
Chicago Agent Magazine’s Lender of the Year for six consecutive years; and Chicago Tribune’s Top Workplaces list for seven consecutive years. Visit  for more information.

Compensation: $50,000 annually (firm)

Location: 3940 N. Ravenswood, Chicago, IL

Schedule: 3–4 days per week in office

Portfolio

Required:

Candidates must provide samples of graphic design, social media, and content creation work.

We are seeking a highly creative and design-driven Social Media Manager to oversee the digital presence and personal brands of Rate Loan Officers across Instagram, Facebook, Linked In, You Tube, Tik Tok, and other platforms.

This is a hands-on creative and strategic role where graphic design, content creation, and social media growth are key responsibilities. The ideal candidate can take an idea from concept to finished product, develop strategies that drive growth, and use performance data to continuously improve content.

The role will also support personal brand development and custom logo creation.

• Manage and optimize multiple Loan Officer social media profiles across Instagram, Facebook, Linked In, Tik Tok, You Tube, and other platforms.
• Develop and execute social media strategies designed to grow reach, engagement, audience, and overall brand presence.
• Design and produce high-quality social media content
  , including static graphics, carousels, Reels, thumbnails, and other digital assets.
• Develop creative concepts and visual identities for Loan Officers, including logos, templates, color palettes, typography, and overall brand direction.
• Create and edit engaging short-form video content and repurpose content across platforms.
• Develop and manage content calendars aligned with each Loan Officer’s goals, personal brand, and overall social strategy.
• Write engaging, on-brand social media copy and contribute to creative campaigns and content ideas.
• Track, analyze, and report on key social media metrics, using performance insights to identify what’s working, what needs to change, and opportunities for growth.
• Stay current on social media trends, platform changes, and best practices to identify new opportunities for content and growth.
• Provide creative direction and social media guidance to Loan Officers when needed.

• 2+ years of experience in social media management, graphic design, content creation, or a related creative role.
• Strong graphic design skills are required.
• Portfolio demonstrating graphic design, social media content, branding, and/or logo development is required.
• Advanced Canva skills are required
  ;
  Adobe Creative Suite experience is a plus.
• Strong understanding of social media strategy, analytics, reporting, and performance measurement.
• Ability to interpret…