Professional, Client Success; Sales Partner

Company Description

As a Professional, Client Success you will act as a key contributor, supporting client & agency relationships and driving the strategic adoption of Epsilon’s person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to help transform client business objectives into high-performing media realities.

This is an ideal role for a media professional who wants to be at the center of the action—bridging the gap between defined strategy, pitching new ideas that meet client objectives as well as hands-on execution. You’ll have the opportunity to:

• Partner with Client Leadership/Sales Team to support optimization, upsell, and digital media growth initiatives.
• Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.
• Support the development of data-driven media proposals and campaigns that leverage Epsilon’s industry-leading identity products.
• Contribute to Epsilon’s growth by ensuring consistent delivery excellence and operational health.

You are a client-focused professional with a passion for marketing, client success, and digital media. You excel at getting things done, staying organized, and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights, and you have a strong attention to detail that helps ensure high-quality execution.

You have a proven ability to translate strategy into execution to drive results. You’re proactive about identifying issues early, escalating appropriately, and partnering across teams to support client outcomes and continuous improvement.

• Bachelor’s Degree from a four-year college or university.
• 4 to 5 years of experience in digital marketing, media, analytics, or client success.
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving and maintaining revenue growth with clients
• Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Comfort working with performance data to monitor campaign health and identify trends.
• Ability to build strong relationships with internal and external stakeholders
• Excellent communication and interpersonal skills.
• Highly organized with a strong attention to detail.

• Direct experience within the digital media landscape, specifically with platform-based execution.
• A self-starter who recognizes potential challenges early and approaches them with a proactive outlook.
• A history of building strong client and internal partnerships to drive collective delivery excellence.

to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity.

Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture:

Life at Epsilon:

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align…