Senior Account Supervisor, Consumer Brands

Company description

At MSL, we’re on a mission to make every client more influential and a positive force of influence in the(ir) world. Why? Because we know that influence = impact and the more influential you are, the more impactful you can be. We’re proud to partner with incredible brands, companies and leaders who want to push boundaries and create change – and we’re looking for passionate creators and storytellers who want to do the same.

But it’s not just our work (and the awards we win for it) that energizes us, it’s who we are as a team. A team of powerhouse professionals that is driven by three core values:
Leading, Learning and Loving. A team that has ranked us a “Best Place to Work” in the industry year over year.

MSL is currently seeking a digitally fluent Senior Account Supervisor (SAS) for our Consumer Brands practice in our Chicago office. As an integral member of the team, this Senior Account Supervisor will lead the development and execution of social-first ideas and integrated communications programs that break through in culture. The role will also lead day-to-day account activities for iconic brands, with a sharp eye for the cultural conversations, influencers and digital behaviors shaping consumer attention.

If you thrive in a fast-paced environment and are excited to turn culture into work that earns attention, drives conversation and creates influence, we want you on the team. You should understand how the PESO ecosystem works together and bring hands‑on experience across digital strategy and influencer marketing, from owned social and community content to influencer programs, earned media and paid amplification.

Details matter: you should be able to manage timelines and budgets, guide junior team members, work with senior leaders to move the work forward and present confidently to clients.

If culture is the top of your social feed, you understand how people discover, share and act on ideas, and you are curious about how communications can shape what shows up in search, social and AI-powered answers, this is the place for you. We offer a collaborative and creative environment that celebrates innovation, continuous learning and smart experimentation.

• Lead the development and execution of social-first consumer communications programs and ideas across the PESO ecosystem, connecting earned media, owned social, influencer, creator, community and paid amplification to client goals
• Lead influencer and creator strategy and manage execution of influencer, celebrity and talent programs from end to end, including talent identification, briefs, content review, creative direction and reporting; paid media experience a plus
• Lead owned social and community‑led work, including content planning, channel activation and coordination with social, creative and media partners
• Stay close to culture, consumer behavior, platform shifts, influencer communities and emerging conversations; translate what is happening in the feed into timely ideas and opportunities for clients
• Harness AI and LLM tools to accelerate research, ideation, drafting and analysis, while understanding how earned authority, trusted content and credible voices shape brand discovery and recommendation across search and AI‑powered platforms
• Collaborate across PR, social, influencer, creative, strategy, media and agency partner teams to help deliver connected work rather than channel‑by‑channel execution
• Develop in‑person and virtual event execution logistics, including vendor coordination, run‑of‑show creation, real‑time results management and budget management
• Write strong media, social and consumer‑facing materials, including persuasive pitches, press releases, briefs, talking points and fact sheets,…