Communications Manager

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The Communications Manager serves as a strategic communications partner. This role develops and executes internal communications, executive messaging, employee engagement campaigns, and leadership communications while partnering closely with senior leaders and cross-functional stakeholders. The position requires a strong writer who can balance strategic executive communications with hands‑on execution, including communication planning, executive social media support, technology‑related communications, and associate‑facing campaigns. This role will report to the Director of Corporate Affairs and communications.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in‑person at an assigned TU office location for a minimum of two days a week.

You’ll be responsible for planning, writing and producing communications that engage Trans Union’s associates, strengthening connection to our brand, celebrating our successes and ensuring awareness of functional priorities and important Trans Union growth and performance news. Developing high‑impact executive communications, partnering closely with functional leaders to define and elevate their voice across internal and external channels. These deliverables could include talking points, emails, Linked In content, video scripts and more.

You’ll write – a lot. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive clarity – is essential. Equipped with that information, you’ll develop communication plans and associated deliverables, including leadership communications, intranet articles, presentations and other materials. Along the way, you’ll track key performance metrics, listen to feedback from our leaders and associates, and adjust our plans as needed.

You’ll lead conversations with our business partners to understand their business objectives, then develop, articulate and execute the strategies that deliver the mutually determined outcomes. A consulting mindset and leadership presence are critical.

• 5+ years experience in a corporate or agency setting
• Exceptional writing and editing skills
• Ability to form and drive consultative working relationships with leaders and other key stakeholders in a matrixed environment
• Expertise in corporate communication programs and channels, with a track record of success developing, executing and measuring strategic communications programs
• Bachelor’s degree in Communications, Marketing, Journalism or related field (or equivalent practical experience)

• experience leveraging AI tools to enhance content development
• Experience communicating with a diverse global audience
• Experience working in information services and/or financial services
• Advanced degree

• For Your Health:
  Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• For Your Protection:
  We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
• For Your Family:
  From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an…