Client Solutions Manager Expansion, Marketing Solutions

Position: Client Solutions Manager, Performance & Expansion, Marketing Solutions
Company Description Linked In  is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description This role will be based in either New York, Chicago or San Francisco At Linked In, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a Linked In office on select days, as determined by the business needs of the team.  

Linked In Marketing Solutions:
We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.
Linked In Marketing Solutions is searching for a Client Solutions Manager to manage relationships with customers within our growth mid-market segment. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where Linked In can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue.

The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.
Working collaboratively with their Account Executive(s), the CSM’s responsibilities are to:
Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement   Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met   Provide recommendations and training on targeting, implementation, optimization, and reporting   Support customer education including a best-in-class onboarding experience and ad hoc education needs   Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells   Leverage technology to drive performance-oriented marketing solutions   Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery   Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution   Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure our customer needs are met   Co-develop a strategic plan for your book of business with your Account Executive   Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment   Inspire continued innovation by regularly sharing ideas and best practices with peers and manager   Embrace our learning culture to develop…