Manager, Sales - Nonprofit Emerging Small Business; ESB Leader

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Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

As a Nonprofit ESB Leader at Salesforce, you'll lead a team of Account Executives focused on empowering small nonprofit organizations to achieve their mission through technology. You'll be responsible for driving revenue growth while helping nonprofits transform how they serve their communities, manage donors, and measure impact.

• You will manage Account Executives serving Emerging Small Business "ESB" (5-30 employees) – grassroots organizations, community programs, and emerging nonprofits.

• Leading your team in selling the entire Agentforce for Nonprofits and Customer 360 Platform to mission-driven organizations.
• Coaching Account Executives to deeply understand nonprofit operations, funding models, and Executive Director/Board priorities.
• Guiding your team to create demand by uncovering organizational challenges around donor management, program delivery, volunteer engagement, and impact measurement.
• Teaching consultative selling that focuses on mission outcomes, operational efficiency, and ROI versus technical functionality.
• Participating in and leading client meetings with nonprofit leaders, helping build credibility and trust.
• Developing pipeline generation strategies that lead to closed revenue while respecting nonprofit budget cycles and constraints.
• Conducting weekly forecast meetings and coaching direct reports on strategies to drive deal closure.
• Providing ongoing mentoring and development of your ESB sales team in business development and opportunity management.
• Consistently monitoring sales activity, tracking results, and reporting on forecast to senior sales leadership.

• Bachelor's degree or equivalent combination of education and experience.
• Extensive software sales experience in an individual contributor role.
• Proven track record of success in a high-volume transaction sales environment.
• Experience managing and developing sales teams.
• Passion for the nonprofit sector and understanding of mission-driven organizations.
• Preferred:
  • Experience selling to nonprofit organizations or mission-driven entities.
  • Knowledge of nonprofit funding models, grant cycles, and fiscal constraints.
  • Understanding of nonprofit CRM needs and donor management challenges.

• Attracting, recruiting, and retaining top sales talent who are passionate about serving nonprofits.
• Consistently meeting or exceeding team revenue targets while maintaining high customer satisfaction.
• Building a high-performing team culture focused on mission impact and customer success.
• Developing Account Executives who become trusted advisors to nonprofit leaders.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future – but to redefine what's possible – for yourself, for AI, and the world.

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