DV Case Manager

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Schedule:

M 9AM-5PM, Tu 1PM-9PM, W 9AM-5PM, Th 1PM-9PM, F 9AM-5PM

The Crisis Center for South Suburbia is a non‑profit organization committed to providing emergency shelter and essential services to individuals and families impacted by domestic violence. We serve thousands of individuals annually across the south suburban Chicago area, offering a comprehensive range of support services. We value inclusivity, professionalism, and ethical service delivery, and we encourage candidates from diverse backgrounds to apply.

• Ensure a safe and healthy environment that foster independence, self-determination, and mental wellbeing.
• Implement effective conflict resolution strategies among clients to ensure a cooperative and harmonious communal living environment for all clients.

• Provide case management services to clients during their stay in shelter and Lifeline program
• Develop and implement individualized services plans to promote self-sufficiency and safety.
• Assist clients with enrolling in mainstream benefits, obtaining , securing childcare and accessing other necessary resources.
• Assist clients with obtaining employment and other personal goals as needed.
• Provide crisis intervention counseling and domestic violence education to clients
• Assist clients with applying for financial assistance through our Emergency Services funds or the Gifts for Hope program.
• Serve as a liaison with local social service agencies including Adult Protective Services (APS), the Department of Children and Family Services (DCFS), local schools, and other community resources.
• Conduct comprehensive assessment to identify the needs and strengths of seniors and or individuals with disabilities affected by domestic violence. Provide accurate information on the Lifeline program and guidelines.
• Facilitate the transition of clients to our offsite Lifeline apartments, ensuring a smooth and supportive relocation process.
• Provide conflict and communication strategies to clients as it relates to domestic violence.
• Participate in speaking engagements (including 40 Hour training) and other community education forums as needed.
• Perform other duties as assigned.
• Successfully complete 40 hours of ICADV domestic violence training; remain current in the

Bachelor's Degree

• 3-5 years of experience working with youth, domestic violence survivors, or community education programs.
• Experience in outreach, program coordination, or public speaking is preferred.
• Strong organizational, project management, and workflow skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

This position is based in the south suburban Chicago area, providing convenient access to schools and community partners within the region.