Program Associate Rapid Re-housing​/EHI

Program Associate Rapid Re-housing/EHI

Reports to: Program Manager

Status: Non-exempt, hourly

Location: Chicago, Illinois

Salary Range: $36,687 - $52,059

All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non‑profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

All Chicago launched the Expedited Housing Initiative, which aims to house more people more quickly than Chicago ever has before. Through this initiative, All Chicago and the Continuum of Care are testing multiple programmatic innovations. These include: centralizing landlord outreach and engagement through a new program called Chicago Rents, hosting Accelerated Moving Events to facilitate cohort housing matches, expanding provider accountability metrics, and modifying how people flow through housing units.

We believe these efforts will improve Chicago’s ability to house people quickly and connect them with rental subsidies, services and units scattered throughout the city. This position is a new position to coordinate in the expansion of our Rapid Re-housing program.

We bring a sense of collaboration to our work and actively seek solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more chicago.org.

The Program Associate is a key member of the Program team. The Program Associate has the primary responsibility to provide support to the Emergency Solutions Grant (ESG)-funded Rapid Re‑Housing (RRH) Program. The Program Associate may also be responsible for additional supportive tasks for the Expedited Housing Initiative (EHI).

Primarily, the Program Associate will be responsible for supporting the ESG‑funded Rapid Re‑Housing partnership in various activities to help the partnership reach its annual goals and objectives. The Program Associate will process check requests for accuracy, follow‑up with partner agency staff, and track data for the RRH Program. The Program Associate is also responsible for providing support to the Program Manager during annual and cyclical activities, such as annual monitoring site visits and Refresher and Orientation trainings for Rapid Re‑Housing providers.

The Program Associate will also assist in planning and facilitating Rapid Re‑Housing Partner Meetings.

• Assist All Chicago Rapid Re‑Housing (RRH) Program staff with reviewing, approving, and processing check requests and supporting documentation for the RRH Program.
• Follow‑up with RRH partner organizations to ensure all appropriate and accurate documentation is submitted.
• Enter RRH check request data into the appropriate spreadsheet for tracking purposes.
• Mail RRH rent and utility checks to the appropriate third‑party vendors.
• Assist with preparing and facilitating RRH site visits and monthly partner meetings.
• Prepare materials, including monthly data reports, prior to partner meetings.
• Assist with preparation for and execution of internal and external audits.
• Support Program Manager with continuous quality improvement for RRH programs.
• Provide support as needed for Rapid Re‑Housing program and Expedited Housing Initiative.

• Respond to calls from homeless and at‑risk community members seeking resources and assistance.
• Assess agency “walk‑in” homeless and at‑risk community members and provide appropriate referrals.
• Provide backup support for other Program Team activities.

• Suppo…