Senior Specialist, Donor Relations

Responsibilities

• Provides critical stewardship support across all areas of the Relationship Development department
• Collaborates with RD team members to grow and strengthen a proactive program for Donor Relations and Stewardship
• Manages the acknowledgement program for legacy relationship events
• Supports donor recognition and engagement initiatives for Association giving societies
• Monitors and tracks gifts and pledge commitments from major donors
• Assists with data integrity and data management projects in the CRM
• Supports the distribution of content through Thank View
• Partners with Donor Communications on the implementation and production of Ovrture
• Assists with the tracking and formatting of donor reports
• Supports stewardship programming initiatives, actively researching trends and best practices
• Performs other duties and special projects as assigned

• Bachelor’s degree required, advanced degree a plus
• 3-5 years experience in nonprofit, donor relations, or a related field
• Exceptional interpersonal, verbal and written communication skills; with a strong aptitude for relationship building
• Demonstrated project management experience – the ability to organize, plan and carry out activities independently to meet specific timelines and goals
• Demonstrated skills in donor engagement, donor recognition and writing for donor communications preferred
• Excellent customer service skills
• Keen understanding of working in a federated, nonprofit structure, coupled with desire to work collaboratively across functions and chapters
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and Google applications
• Experience with using a CRM and analyzing donor/customer data.