Volunteer Coordinator

If you landed here, you already know you want to change the world. YES, WE’RE HIRING!

Thank you for your interest in joining the Downtown Women’s Center team.

At DWC, we’re innovators and problem-solvers. We believe everyone can play a part in ending women’s homelessness in greater Los Angeles. You’ll fit in here if you’re a determined optimist with a heart for our values: safety, respect, stewardship, social justice, and community.

We offer competitive pay and full-time employees receive a comprehensive benefits package which includes medical, dental and vision coverage, 10 paid holidays, vacation and sick time, five floating holidays, a 401(k) plan, and parking and transportation benefits.

Review our current openings and apply below!

Location: Los Angeles, CA

Job : 528

# of Openings: 1

The Downtown Women’s Center, located in Skid Row, is dedicated to serving and empowering individuals experiencing homelessness. Our mission is to end homelessness in greater Los Angeles through housing and supportive services centered on wellness, employment, and advocacy. The Individual Volunteer Coordinator is a passionate relationship builder who will support DWC’s individual volunteer program and promote a culture of volunteerism throughout the agency.

Under the supervision of the Community Relations Manager, this position works with program staff to identify volunteer needs and opportunities; recruits, trains, and schedules volunteers; stewards relationships with DWC’s volunteer community; and collaborates across all departments to ensure the needs of the Center are being met. Part of the Development team, this position supports DWC’s public profile and community relations efforts.

We welcome applicants of diverse backgrounds who can speak to their experience building relationships and coordinating projects, and who are committed to ending homelessness in Los Angeles. Please submit a resume and cover letter through DWC’s application portal. This role will require a combination of remote and on-site work at DWC’s Downtown LA office.

• Recruit, train, orient, lead, and supervise volunteers to support DWC’s programs and operations
• Manage the volunteer email inbox. Provide timely and accurate responses to volunteer inquiries, communicate about upcoming shifts, and connect volunteers with skills-based opportunities.
• Lead monthly volunteer orientations (Volunteer orientations consist of in-person and virtual sessions held both during the week and on weekends)
• Regularly review and update handbooks, training presentations and manuals, and other program materials to help volunteers meet the mission of DWC.
• Coordinate with program staff to:
  • Identify volunteer opportunities that further programmatic and advocacy goals.
  • Manage volunteer schedules/shifts
  • Maintain up-to-date roles
  • Train volunteers for new volunteer trainings
  • Ensure program needs are being met
• Create and distribute monthly volunteer newsletter.
• Maintain accurate data for reporting by tracking volunteer engagement and activities in databases.
• Steward relationships with DWC’s community of volunteers through volunteer appreciation events, campaigns, and engagement activities. Implement volunteer retention strategies, including gathering feedback through an annual volunteer survey
• Collaborate with the Communications team to highlight DWC’s volunteer opportunities and celebrate our community of volunteers.
• Support volunteer recruitment and train volunteers for large-scale events and initiatives, such as the Homeless Count, United Way LA Walk, and Every Woman Housed Gala.
• Coordinate logistics for the annual Homeless Count by communicating with Los Angeles Homeless Services Authority and ensure staff and volunteers are prepared to take on their roles for the event.
• Support special volunteer opportunities and programs, including Whole Woman Sundays, MADEby DWC pop-ups, and more.
• Collaborate with supervisor to identify opportunities to convert volunteers to donors (and vice versa).
• Conduct regular tours and provide presentations on DWC’s work to our community partners.
• Support volunteer ambassadors in growing their knowledge of DWC through educational…